Top 22 Software

for Property Managers in 2024

Introduction

A custom tech stack can create a huge boost in efficiency and productivity for your business. Whether it’s simply using purpose-built software or integrating multiple systems to craft a solution for your business needs, a tech stack can give you the scalability you’ll need to take your business to the next level.

Procuring new software can be a daunting task. With years of experience in developing software for property businesses, Fixflo is on hand to assist you on your digital transformation journey. Here in our 2024 Software Buyer’s Guide, you’ll find key information from the best-in-class software solutions trusted by thousands of letting agents and property professionals like you.

Software Buyers Guide_Featured image

Maintenance management solution



fixflo-logo

Fixflo 

Maintenance management solution

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
2023 Responsive Mockup_Lettings

Fixflo is the leading provider of maintenance management software for property professionals. With more than 1.2 million units on their cloud-based platform across lettings, block management, build to rent, student accommodation, social housing and commercial, Fixflo helps letting agencies improve efficiency, boost profitability and meet compliance standards.

Fixflo’s lettings solution extends from the core functionalities of reactive repairs reporting, works order management and planned maintenance scheduling with a contractor app, allowing your preferred contractors secure access to job details from their mobile devices.

Fixflo Contractor Marketplace, an on-demand contractor sourcing service, allows you to source and instruct repairs and safety tests to qualified contractors directly within your Fixflo system.

From reactive repairs to planned maintenance to contractor management, Fixflo empowers property professionals like you to automate manual tasks, enhance service quality and exceed customer expectations with a powerful, integration-ready solution.

  • Supercharge productivity: Automate repetitive, manual tasks and increase your capacity to grow and manage more properties
  • Boost profitability: Gain a competitive edge with streamlined processes and exceed customer expectation
  • Meet compliance standards: From certificates to safety tests, set and forget compliance tasks, so nothing slips through the cracks
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant
  • Contractor

Integrates with:

  • agentOS
  • AgentPro
  • Alto
  • Help me Fix
  • InventoryBase
  • Inventory Hive
  • Kaptur Software
  • Keyzapp
  • KPR
  • LettsPay
  • MRI Agency Solutions
  • PCHomes & EstatesIT.Software
  • PropCo Enterprise
  • Reapit’s AgencyCloud Property Management
  • Rentman
  • SME Professional
  • teclet
  • TouchRight Software
  • Veco by Eurolink
  • MRI Radar
  • PayProp

With an open API system, Fixflo can integrate with any proptech software solution, including all the property management solutions featured in this guide.

As part of an integrated solution, Fixflo will boost your operational efficiencies, improve your customer experience and drive up compliance levels. From reactive repairs diagnostic and triage through contractor management and sourcing and into planned and recurring maintenance, Fixflo is the specialist maintenance platform to slot into your tech stack.

Speak with the Fixflo team to find out how you can create your custom tech stack to boost productivity, supercharge profitability and meet compliance standards.

Key features:

  • Issue self-reporting occupiers
  • Occupier guidance and advice pop-ups
  • Intuitive issue search filters
  • Works order management
  • Planned maintenance
  • Contractor marketplace
  • Contractor app & certification self-management
  • Compliance monitoring
  • Service level agreement (SLA) management
  • Rules-based automation
  • Data capture & audit trail
  • Internal quote approval
  • SMS notifications
  • Scheduled reporting
  • Custom dashboards
  • Health & safety documents workflow
  • Two-factor authentication
  • Automated onboarding platform
  • On-demand training academy
  • Dedicated customer success managers
Help me Fix logo

Help me Fix

Maintenance management solution

  • Cloud-based
  • Mobile
  • Desktop
Help me fix app

Help me Fix is an innovative solution that connects your occupiers directly with tradespeople via video call, providing them with the guidance they need, speeding up the repairs journey and reducing the amount of money your clients spend on unnecessary call-outs. All whilst reducing the carbon footprint of maintenance. 

This revolutionises the way reactive repairs are dealt with, letting property managers spend less time handling repair issues and justifying call-out charges to clients. Your property managers can reinvest their time on work that is needed to grow your portfolio.

The solution has applications in Lettings, Social Housing and Build to Rent, and is the leading video maintenance service in the UK.

  • Save time for property managers: Give them capacity for 20-30% more properties under full management. Arm your property managers with guidance and support from experienced professionals which will help them to make better decisions and give clearer information to your landlords 
  • Save money for landlords: Reduce your landlord bills by avoiding initial call out charges and significantly reducing out of hours dispatches. Give them more clarity and transparency of the issue.
  • Improve tenant satisfaction: Available on demand, 24 hours a day 365 days a year, for tenants at a time that suits them. Continue to progress issues around the clock including when you, and your contractors, are not working.
  • Residential lettings
  • Build to rent
  • Student accommodation
  • Social housing
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant

Integrates with:

  • Fixflo

Help me Fix has a seamless integration with Fixflo. We are available on the Contractor Marketplace so all information remains on the Fixflo platform, and utilise co-pilot to assign jobs and trigger post-call actions.

Once a tenant reports an issue, co-pilot will assess whether or not the job should be assigned to Help me Fix. If the filters are correct, it immediately instructs to us. We create the tenant and send them a link to connect with an engineer. Once the call has finished, if further works are needed our integration will create a new issue and pull in all the details included on the engineer’s report. The initial job will close after 24 hours and pull in all reports associated with that job, so it doesn’t add administration to their busy day.

There are triggers included from the report which can be used in co-pilot to instruct, or request quotes, depending on the various ways this can be set up.

Also integrates with:

  • Integrates with over 3000 applications via Zapier.

Key features

  • Video-based Solutions: Connects residents and tradespeople through video for remote diagnosis and maintenance.
  • Cost Reduction: Reduces call-out charges and maintenance costs for property managers and landlords.
  • Carbon Footprint Reduction: Minimises carbon footprint by decreasing unnecessary travel for maintenance.
  • Automated Reactive Maintenance: Automates the process of addressing maintenance issues promptly.
  • White Labelling: Customises the platform with property managers' branding for a seamless experience.
  • Spend Controls: Manages costs through inclusive calls or billing based on successful outcomes.
  • Post-Call Workflows: Can automatically request quotes or instruct contractors based on call outcomes via Fixflo co-pilot.
  • PDF Reporting: Generates detailed PDF call reports with call details and attached photos and link to video.
  • Efficient Tenant Communication: Keeps tenants informed via email and SMS throughout the maintenance process.
  • Integration with Other Software: Integrates with over 3000 applications via Zapier and has a direct integration with FixFlo.

Property management software



agentos-2x

agentOS

Property management software

  • Cloud-based
  • Browser-based app
  • Desktop
6218ba1e41fe-All_Apps_and_OS_image__840_x_440_px_

From sales and lettings to client accounting to property management to CRM to automated rental payments to open banking, agentOS is your complete property management solution.

agentOS is a CRM platform that connects to popular proptech tools available to agents so the day-to-day running of their business can be made more convenient. We have always believed that each agent runs their business differently, and they may find different technology solutions work better for their processes and business, so they should be able to connect to any proptech solution they choose.

  • Connected CRM: Connect to your proptech and manage your business the way you want
  • Automation: Automations within the system allow you to have more time to grow your business
  • Listening to user feedback: You can request software improvements using the open board
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Property manager and Letting agent

Integrates with:

  • Fixflo

agentOS and Fixflo have an established integration making end-to-end repair management much more convenient for agents. The integration allows you to access maintenance requests reported via Fixflo’s repair reporting portal within your agentOS ecosystem, keeping everything in one place so that nothing would slip through the cracks.

Also integrates with:

  • InventoryBase
  • KPR
  • TouchRight Software

agentOS, a CRM platform, is also an operating system with an open API to connect you with your preferred proptech solutions.

Key features:

  • Lettings CRM
  • Client accounting
  • Property management
  • Automated rental payments
  • Open banking
  • Apps
  • Open APIs
  • Anti-money laundering (AML) & right to rent checks
AgentPro-1

AgentPro

Property management software

  • Cloud-based
  • Mobile
  • Desktop
AgrntPro_1

AgentPro is a powerful piece of comprehensive estate agent and letting agent software that takes care of every aspect of your business, from instantly updating property portals to keeping on top of your finances.

Whether you specialise in sales or lettings, AgentPro’s cutting-edge estate agent and letting agent software is an essential tool for your business. With AgentPro, you can book market appraisals, convert new instructions automatically, find the perfect buyer with precise client matching, create offer letters instantly, and much more.

Social media marketing has never been easier – AgentPro can automatically generate new social media accounts, integrate your existing social accounts, and even generate Facebook posts and tweets with hashtags for your local area whenever you upload or update a property.

  • Easy to use
  • Automated admin tasks to free up your time
  • Sales and lettings in one package
  • Residential lettings
  • Student accommodation
  • Commercial
  • Property manager and Letting agent

Integrates with:

  • Fixflo

By integrating Fixflo and AgentPro, you can automatically feed maintenance requests from Fixflo to AgentPro, removing the need to manually input reactive repair requests into the corresponding property record in AgentPro.

AgentPro integrates with a host of proptech software solutions via APIs, thus making it easy and flexible to build integrations with new and existing solutions available on the market.

Key features:

  • Complete property management for sales & lettings
  • Range of client & property matching facilities
  • Diary facility with office and individual views
  • Book viewings, valuations, and inspections for properties
  • Allows entry of a new record or drop-down option in seconds
  • Ability to customise and save search filters for different users
  • Launch search by entering any part of data
  • Realtime website feed and built-in spell checker
  • Telephone integration with client details on screen
  • One-click letter generation, template creation, and storage
  • Mailing, emailing, and SMS text message marketing & reminders
  • Automated task lists, new message and appointment reminders and workflow prompts
  • Property particulars and window cards
  • Create EPC charts automatically
  • UK Postcode lookup, chain flow and progression
  • Management reporting and dashboard offering key information at a glance
  • Board management, to be fitted removed or replaced
  • Full event recording and audit trail for property and applicant data
  • Synchronisation of data between branches
  • Latest version cover, automatic updates, and new features
Alto_logo

Alto

Property management software

  • Cloud-based
  • Mobile
  • Desktop
Fixflo partner page - Alto

Alto’s used by more estate agent brands than any other property CRM in the market.

From built-in property management and client accounting tools, to a growing network of leading prop tech partners – our cloud-based sales and lettings software is just the start. Spend more time growing your business, and less time managing your stock with everything you need to sell, let, market and manage properties online, from one single software solution.

One-stop solution for sales, lettings, client accounting and property management to power up your business.

  • One feature-packed solution for your whole agency –sales, lettings, client accounting, marketing and property management tools included
  • Fully cloud-based software that we’re constantly innovating 
  • Growing number of integrations with market-leading providers to improve your business efficiencies
  • Access a full training and support programme  with different learning options to suit your style, and get your team up-to-speed, fast

Deliver an excellent experience for your end-customers.

  • Engage with your customers throughout their whole experience with the Alto customer portal 
  • Get PropertyFile white labelled for your brand 
  • Create a seamless end-to-end customer experience from your website through to our customer portal with our PropertyFile website widget, and capture leads and follow up more easily 
  • Reduce admin time and send automated requests to your leads for feedback after viewings booked, attended or cancelled.

Constantly evolving CRM software that thousands of agents trust.

  • Alto’s used by more estate agent brands than any other CRM in the market, and has been helping agents to run their businesses for 8 years
  • Software that’s built by industry experts with years of experience understanding agents’ needs
  • As part of the Zoopla family, you’ll benefit from an unrivalled combination of stability, longevity and continued investment in our products
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent

Integrates with:

    • Fixflo

Tired of lost electricians' invoices? Wasting time on too many phone calls and texts? Experience productivity you've never known before with an integration developed to maximise your resources.

Also integrates with:

  • Vouch
  • Goodlord
  • SmartSearch
  • Canopy
  • MoveGenius
  • AnyVan
  • Homebox
  • Lettings in a box
  • Homelet
  • FCC Paragon
  • Bamboo
  • Just Move In

Key features

  • Property marketing software for estate agents
  • Letting agent software
  • Integrations via Alto Marketplace
  • Property sales progression
  • Instant property matching
  • Client accounting and tax software
  • Maintenance reporting
  • Property management dashboard
  • Letter editing
  • EPC charts and templates
Sig_Arthur

Arthur

Property management software

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
Lettings Software Buyers Guide_Arthur_2

Arthur is a cloud-based property management solution that keeps your world connected. Arthur’s end-to-end solution provides you with all the tools needed to manage your properties, seamlessly switch between accounts at the click of a button and bring all stakeholders together on one easy-to-use platform. Through enhanced communication and advanced automation, Arthur will help you run your business effortlessly and efficiently.

Arthur creates a connected community via the use of dedicated apps for each stakeholder, enabling simplified communication with tenants, contractors, property owners and agents. In addition, Arthur’s fully flexible infrastructure allows businesses to customise and automate processes to maximise efficiency.

Built on an open platform, Arthur gives you access to the very best online property management tools in one seamlessly integrated bundle. Streamline your accounting and manage your portfolio finances more efficiently with Arthur’s flexible financial module and fully integrated live bank feed.

  • Communication: Dedicated Apps for every stakeholder
  • Advanced financial management: Live bank feed and market-leading integration with Xero through Arthur’s flexible financial module
  • Automation: Automate processes to minimise wasted time, reduce the margin and streamline your operations
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant
  • Contractor

Integrates with:

  • Fixflo

Tenants can now report repair requests directly within their dedicated Arthur app using Fixflo’s powerful reporting tools. The integration provides tenants with a superior customer experience, empowering them to accurately report maintenance issues with just a few clicks of a button. It couldn’t be simpler for the tenant as all of their contact and address details will automatically be pre-filled, allowing for an even faster repair request.

All issues reported will automatically sync to Arthur’s system along with any relevant documentation and media files related to the issue. This provides property managers with the ultimate platform to monitor, manage and resolve all repairs and maintenance requests with complete efficiency.

Also integrates with:

Arthur is the only cloud-based property management platform with a catalogue of full integrations for every stage of the tenancy journey – including Xero, Signable and Fixflo, to name a few.

Via Arthur’s integration with Xero, all property-related transactions are brought together onto one platform, allowing letting agencies to reconcile their rental transactions and expenses with the click of a button.

Arthur’s integration with Zapier means property managers and agencies can connect to almost any platform they require, ranging from Facebook to Gmail. This saves valuable time and enables users to design their information flows to align with their business model.

Key features

  • Financials & reporting
  • Task management
  • Stakeholder management
  • Occupancy management
  • Applicant viewing & management
  • Property management
  • Document management
  • Workflow management
  • Suite of apps for every stakeholder
  • Open API
MRI_Logo_CMYK

MRI Agency Solutions

Property management software

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
Lettings-Software-Buyers-Guide_MRI_Agency_Solutions_1

You require a trusted and stable CRM solution that does what you want when you need it – MRI Sales and Lettings’ web-based agency software provides the necessary platform for your business to succeed. One fully integrated sales, lettings, accounting, and property management platform, that offers a range of tools that can help simplify processes, achieve desired efficiencies and ensure best practices. You can rely on a simple-to-use platform that can manage every element of your operation with minimal training and IT support required. When you decide the time is right to grow, you can add functionality to suit your needs.

  • CRM and stakeholder management: Take complete control of your customer interactions
  • Day-to-day processes: Free your staff to do what they do best thanks to efficient automation, deep insights and mobile flexibility
  • Strategy and financials: Generate a data-driven view of your entire business and integrate with property systems for a connected experience
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant

Integrates with

  • Fixflo

Tenants can easily submit maintenance requests by navigating Fixflo’s simple menu structure that is fully integrated with MRI Sales and Lettings. Users can upload images and additional information detailing the issue and even specify if they want to be present when the repair team calls. The submitted information is automatically imported into the MRI platform, and the relevant property manager is notified of the maintenance request via email.

Also integrates with:

  • InventoryBase
  • TouchRight Software

Accessible through MRI Agency Home, a central online hub, like apps on a smartphone, users can access various products, services and sources of information. Powered by collaborations with a growing network of recognised industry names, users can utilise more than 50 integrations to automate, eliminate manual data imports and gain unrivalled insights – all updating in real-time and achieving one data set.

Key features

  • Accept and collate enquiries from a variety of online and in-person sources
  • Assess enquiries, mark actions on records and easily register applicants if required
  • Send out emails, store sent messages and record phone calls
  • Notify interested customers automatically when making a property live
  • Create diary events against customer records to keep track of ongoing activities
  • Access your database remotely via any device
  • Store unlimited progression notes against customers
  • Feed maintenance enquiries and requests into a central helpdesk
  • Record, execute and monitor planned maintenance and repairs
  • Create actions and appointments, and progress them through custom workflows
  • Use data in your system to create promotional materials
  • Collate information from diverse branch structures
  • Set up KPIs and monitor the metrics that matter most to you
  • Automatically run tenancy charges and produce statements
  • Create customised checklists for setting up new tenancies
  • Efficiently track and manage payments into multiple bank
    accounts
  • Store an online trail of activity and interactions for auditing
  • Retain all documentation for quick and easy referencing
  • Enhance customer experience with occupier and landlord portal options
  • Leverage 50+ integrations to manage your business from one innovative digital hub
MRI_Logo_CMYK

MRI Radar

Property management software

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
MRI Radar

APR is a fully integrated client accounting and lettings administration system ideal for larger residential, commercial and service charge property managers and agents.

RADAR front-office is a combined residential sales and lettings branch application. The application has been designed specifically to meet the needs of front office staff including negotiators, administrators and branch management.

COLA is a tenant portal which allows tenants to make payments and raise call via Fixflo.

  • Supercharge productivity: Automate repetitive, manual tasks and increase your capacity to grow and manage more properties.
  • Flexible and Scalable: Designed for multi-branch estate agency businesses, and can accommodate hundreds of system users. 
  • Open and Connected: Seamless integration between front and back office with RESTful API’s that offer a multitude of integration opportunities.
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant

Also integrates with:

  • Kamma
  • Kaptur
  • TenantShop
  • JustMoveIn
  • Ovo
  • Rightmove
  • Zoopla
  • OnTheMarket
  • LonRes
  • HomeFlow
  • Salesscreen
  • Acaboom
  • TDS
  • Touchright
  • Yieldstar
  • Referencing suppliers (LetAlliance
  • Vericheck
  • Homeppl
  • Lettings Hub, Van Mildert)

Key Features:

  • Financial and Management processes - including full double-entry accounting system with audit trails, RICS and ARLA compliance, automation of raising rent invoices, client statements, arrears management, lease renewals, bank reconciliation and transfers, supplier payments and management fees.
  • Full Service Charge administration and management functionality - including budgeting, raising on-account service charge invoices, VAT and year end service charge accounts.
  • Sales and Lettings management and administration - take-on, marketing and matching, couple with management, administration and strong reporting capability.
  • Administration and processing of landlord, property and tenancy standing information for the purpose of rentroll management
  • Key date and event management for inspections, tenancy renewals, gas and electrical certificate dates, and other time based events
  • Property works order and purchase invoice processing
  • Receipt of payments from tenants for rentals due including integration with client account banking for electronic processing of receipts
  • Automated client account reconciliation with user sign-off
  • Processing of client statements and transmission of monies to clients
  • Extensive correspondence, contact management and file note functionality for efficient and effective client correspondence management
EstatesIT

PCHomes & EstatesIT.Software

Property management software

  • Cloud-based
  • Mobile
  • Desktop
Lettings Software Buyers Guide_PCHomes_2

PCHomes is a mature, award-winning estate agency CRM system with a wealth of features. The key modules are Sales and Lettings Properties with Contact Management, Client Accounting and Tenancy Management, Compliance Control and Custom Workflows. All documentation is regularly updated to include any changes in legislation. The Support team is UK-based and available at the end of a phone line.

Estates IT have a comprehensive range of integrations with third parties to minimise duplicated effort and maximise your control over your data-flows. With PCHomes, you can increase efficiency, save time, protect your reputation and be amongst the best agencies in your area.

PCHomes is available with all the flexibility of a cloud-based solution or the security of a desktop environment. Estates IT offers both bespoke designs and web page templates that are all fully integrated with their CRM software. Client logins, bookings, virtual tours, SEO and Adwords services are all available.

  • Save time
  • Increase efficiency
  • Take control
  • Residential lettings
  • Student accommodations
  • Social housing
  • Commercial
  • Property manager and Letting agent
  • Private landlord

Integrates with:

  • Fixflo

With Fixflo and Estates IT integrated, tenants can easily develop a bespoke integrated solution if required.

Tenants can easily report a repair issue online 24/7. These requests will be directly pushed into their PCHomes repair module and enable the property manager to monitor and resolve the issue.

Key features

  • Award-winning software
  • Full double-entry client accounting
  • Flexible workflows
  • Customisable compliance engine
  • Real-time portal feeds
  • Comprehensive contact management tools
  • Regularly updated to include any changes in legislation
  • Customisable documents for your brand
  • Custom window cards and particulars
  • Automation module for reminders and confirmations
  • Online booking system
  • Client logins
  • Mobile access
  • Key login control
  • KPI and pipeline reporting
  • HMRC reporting
  • Wide range of third party
    integrations

PropCo Logo RGB

PropCo Enterprise

Property management software

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
PropCo---Products

Comprehensive Property Management Software connecting All the people, All the processes on One platform.

PropCo is a single solution for any growing property business. With fully integrated systems
packaged into an enterprise software solution that your team will love, and your customers will embrace effortlessly.

PropCo is suitable for agencies of all sizes, offering flexible functionalities to handle your lettings, sales, property management and accounting. In conjunction with PropCo’s mobile-
friendly, fully integrated Web Portals, tenants, landlords and contractors can take advantage of convenient 24/7 self-service functionality.

Using PropCo ensures that there are no gaps. Here are some of the processes that are automated within PropCo.

  • Lead Management
  • Tenant Onboarding
  • Property Compliance
  • Client Accounting
  • Document Management
  • Communication and task management
  • Workflow Management, and more...
  • A single ERP system enables agencies to become far more intelligent and strategic in their interaction.
  • Streamlining your tech makes significant time and cost savings, on a massive scale.
  • With all your processes taking place on one unified platform, you have the power of centralised analytics at your fingertips to drive better business decision-making.
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant
  • BTR Investors
  • Contractors

Integrates with:

  • Fixflo

By integrating your PropCo system with your Fixflo account, new tenant repair requests submitted via your Fixflo portal will also show up in your PropCo system.

You will be easily alerted to new maintenance issues in your managed properties without even having to pick up the phone.

The integrated solution allows you to keep a complete maintenance record with your tenancies, all in the right place.

Also integrates with:

  • Inventory Hive

PropCo integrates with leading property industry suppliers and technology specialists to ensure your lettings and property management processes are comprehensive and efficient.

Its integration capability is paramount to their success in driving PropTech and allows businesses to be future-proof and remain flexible for growth.

Key features:

  • One comprehensive platform
  • Lead Management
  • Diary Sync and Management
  • Pre- and post-tenancy management
  • Streamlined communication.
  • Rich integrations with more than 36 Best-in-Class software solutions,
  • Integrated accounting
  • Proactive maintenance with full repairs management
  • Property Marketing
  • Built-in communication tools
  • Business intelligence & workflows
  • Dashboards & Reporting
  • Property Compliance, Right to Rent checks and HMO Licensing management.
  • PropCo+ Teams – Outsourcing Services
  • (BTR) Built to Rent Management
Reapit_Logo_RGB

Reapit’s AgencyCloud | Property Management

Property management software

  • Cloud-based
  • Desktop
Reapit mockup

Property management software for peak efficiency
Reapit’s AgencyCloud Property Management is the agents’ software of choice for tenancy administration, communication and customer experience, making life easier for all property managers.

Streamline processes and spend more time providing an enhanced customer experience
With AgencyCloud Property Management, you can streamline processes, spend more time providing an enhanced customer experience and reduce manual administrative tasks and activities such as authorising and managing payments and processing invoices. The Power Organiser, your personalised dashboard, helps you track, monitor, and execute important tasks on time, such as certificate renewals, inspections and works orders.

Go one step further with an unrivalled works order management workflow that allows you to bulk book, assign preferred suppliers, chase, and prioritise types of works. And the Property Inspection Schedule provides an overview of all the inspections completed, booked and due on a property.

Hassle-free, end-of-tenancy management
Be proactive with effortless tenancy renewals; set timely prompts with attached email templates to fast-track the process of contacting landlords and tenants. And if a tenant decides to leave, a clear and structured post-tenancy checklist is available to ensure every milestone is ticked so that the property can go straight back on the market.

And from early 2022, Reapit is launching AgencyCloud Block Management, so customers will be able to run their Sales, Lettings, Property Management, Client Accounts and now Block, from one software.

  • Stay focused on the task ahead: AgencyCloud Property Management’s Power Organiser provides a clear overview of which tasks need prioritising each day, highlighting any outstanding works, expiring certificates, and pre- and post-tenancy checks due. It only takes one click to access all key tenancy details to begin actioning tasks.
  • Save time, money, and hassle: Save hours every day carrying out multiple processes in bulk, such as booking gas safety inspections, paying landlords, and chasing arrears. You can also access any contact, property, or works record in seconds; AgencyCloud’s powerful and intuitive Universal Search tool instantly searches your entire database to return the most relevant results in no time, enabling agencies to go paperless.
  • Happy customers equal increased revenue: These time savings directly translate to you being able to focus more hours negotiating deals and providing a personal service to customers, as vouched for by many of the UK's leading letting agencies.
  • Residential lettings
  • Block management
  • Property manager and Letting agent

Integrates with:

  • Fixflo

Fixflo is now available in Reapit’s AppMarket, ready to integrate seamlessly with your AgencyCloud’s Property Management system. The direct integration allows you to manage work instructions, maintenance and contractors, as well as booking, quote and invoice submission. And you can automate reminders, effectively centralising maintenance communication and management, with all changes directly transmitted to AgencyCloud.

The integration ensures that relevant information is collected and sent automatically to AgencyCloud, meaning your Fixflo reactive repair reporting portal, which supports issue-specific questions, a picture uploading feature and customisable in-system guidance, can be fully accessible by your tenants. With this integrated solution, you can effortlessly remind occupiers of their responsibilities and help them self-resolve minor issues.

Also integrates with:

  • InventoryBase
  • Inventory Hive
  • TouchRight Software

Reapit’s AppMarket is the UK’s leading proptech marketplace, enabling customers to install apps from all their favourite proptech partners in one place, with one click, to extend AgencyCloud’s functionality.

Apps such as Fixflo, Inventory Base, Inventory Hive and TouchRight slot into AgencyCloud’s existing desktop workflows, ensuring you have best-in-class solutions at every stage of the tenancy journey.

Key features

  • All-in-one Sales & Lettings CRM
  • Streamlined communications
  • Billing and invoicing
  • Diary and calendar
  • Prospecting
  • Property and applicant matching
  • Tenancy administration
  • ID, credit and tenant referencing checks
  • Property marketing
  • Renewals management
  • Bulk chase tenant arrears
  • Bulk landlord payments
  • Portfolio management
  • Inspections management
  • Works and maintenance management
  • Custom reporting
  • Compliance
  • Pre- and post-tenancy management
Rentman

Rentman

Property management software

  • Cloud-based
  • Mobile
  • Desktop
Lettings Software Buyers Guide_Rentman_1

Rentman is a lettings, management and sales cloud software solution. It facilitates and streamlines a busy property professional’s complex business workflow. Rentman’s unique and intuitive layout follows best practices and complies with guidelines put out by professional bodies, including ARLA, NAEA, RICS and safeagent. It is a cloud solution with a landlord, tenant and contractor portal so different user types can view information relevant to them.

Rentman boasts a comprehensive feature list, offering agents with unrivalled flexibility and a competitive edge. Customers enjoy telephone, email and remote access support and a customer- led enhancement program. For over 25 years, Rentman has been enhancing agencies across the UK with its tried, tested and proven solutions.

  • Transform customer service
  • Cut administrative burden
  • Ensure legal compliance
  • Residential lettings
  • Student accommodation
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant
  • Contractor

Integrates with:

  • Fixflo

Rentman’s integration with Fixflo means your tenant repair reports will seamlessly import into the correct property file in Rentman.

Rentman will download problems submitted into Fixflo and add them as Tasks. Rentman will assign the task to the property manager of the building or property in question and notify users when new tasks are assigned to them.

You will be easily alerted to a tenant repair request without even having to pick up the phone.

Through custom APIs, Rentman can integrate with a host of industry suppliers to help you build a custom tech stack that is perfect for your business.

Key features:

  • Easy rent tracking and statement printing
  • Landlord and contractor bank payments via BACS
  • Tenancy Deposit Protection module
  • Full client accounting, including bank reconciliation
  • Free website
  • Intelligent and automated management and maintenance reminders
  • Comprehensive marketing, including applicant and property matching
  • Property portal and website uploader
  • Estate agency sales module
  • 150+ standard agency documents
  • Up-to-date and compliant agreements and notices
  • Landlord, tenant and contractor portal
  • Multi-branch capability
  • Agent mobile phone access
  • Full integration with leading industry suppliers
  • Guaranteed rent functionality
  • Overseas landlord functionality
  • Automated journals to create activity history
logo_smeprofessional_trans1

SME Professional

Property management software

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
SME Professional Mockup1

SME Professional is a market-leading provider of cloud-based property management and residential sales software. Designed to save property professionals significant time, reduce operational expenditure and improve compliance, SME Professional makes letting, managing and selling properties seamless and efficient through its feature-rich automated management systems, financial reporting and payment systems, and advanced marketing. 

The company is trusted by industry professionals nationwide for its robust features, seamless user experience, and unmatched client support, including dedicated training and migration teams. 

SME Professional also offers contemporary website design and development services specialising in the property, financial and legal industries. 

  • Integration-ready and innovative solutions
  • Reduces operational costs
  • Improves business compliance
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant

Integrates with:

  • Fixflo

The integration of SME Professional with Fixflo streamlines the process for tenants to submit repair requests online, directly populating these reports into SME Professional. This ensures property managers have immediate access to all necessary information for a repair request in one centralised location, eliminating the need for manual data entry or switching between systems. 

Upon a repair request submission, users receive notifications, complete with comprehensive details to assess the issue, all without the need for direct communication. This integration maintains up-to-date synchronisation of information related to properties, tenants, landlords, and contractors. 

Also integrates with:

  • InventoryBase 
  • Let Alliance 
  • One Utility Bill 
  • BriefYourMarket 
  • All deposit schemes

SME Professional is the home of integrations with more than 100 available, including integrations with platforms for banking, marketing, maintenance, inspections and more. They work closely with their partners and are always open to developing new integrations using their extensive API interface, to help their customers maximise their business potential. 

Key features:

  • Extensive range of integrations 
  • Automated client accounting 
  • Feature-rich property management 
  • Estate agency system 
  • Marketing feeds 
  • Leads management 
  • Integrated forms, including a tenant application system 

  • Owner and tenant portals 
  • Dedicated customer support team 
  • Webinars, training sessions and help systems 
  • Migration management 
  • Regular feature releases 
  • Mobile device version 
TECLET_LETTINGS_LOGO_RGB

Teclet, TecCRM and Techub

Property management, Sales and Lettings software

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
Lettings Sopftware Buyers Guide_teclet_1

TecLet is an award-winning sales, lettings, property management and client accounting CRM (customer relationship management) platform with all stakeholders, including the end consumer having access and able to transact from any device on a 24/7 basis.

TecLet automates the transactional journey through integrated APIs with key best-in-class partner suppliers to eradicate human error, enhance compliance and improve the customer experience.

With TecLet and TecCRM, sales, letting agents and property managers can increase revenue, save time, boost service quality and stay compliant throughout the sales and lettings process.

TecLet’s suite of platforms comprises TecCRM (for both Sales and Lettings), TecLet lettings (including client accounting), TecHub (consumer facing portal) and TecWeb (fully integrated and interactive website solution).

  • End to end automated lettings and property management platform
  • Enables agents and property managers to stay 100% compliant 100% of the time
  • Automates up to 80% of pre-tenancy and property management tasks
  • Residential sales and lettings
  • Sales, Lettings and Property Management agents
  • Landlords/Tenants and Guarantor’s
  • Buyers and Sellers

Integrates with:

  • Fixflo

The integration enables everything to be handled within teclet, from tenant’s issue reporting and ‘date ladder’ monitoring of maintenance tasks, keeping landlords updated, Upload of safety certificates and invoices once jobs are completed, automating tasks for the agent or property manager and, when integrated with a client accounting provider, it provides a complete “end to end” solution that manages both tasks and finances
seamlessly.

Through custom APIs, TecLet has established two way integrations with over 30+ best-in-class proptech solutions.

Also integrates with:

A list of some of our integrated partners are as below, for a full list, please refer to our website.

  • Kaptur Software - Inventories and Inspections
  • Lettspay – Automated Client Accounting
  • Homelet – Tenant Screening, Referencing and Insurance
  • Signable – E-Signing
  • Muuvo – Utilities, Media and Broadband Switching
  • Any Van – Removals
  • Tenancy Deposit Scheme – Deposit Protection Scheme
  • SMS Speedway – Communications
  • Kamma – Property Licensing
  • Flatfair – Alterative Deposit Solution
  • Go High Level – Nurture and Marketing
  • Real Force – Socail Media and Marketing
  • Clover – Credit/Debit Card Payment Processing

Key features:

  • Agency branded end to end automated Sales, lettings and property management platform
  • All chosen providers on a single platform
  • Pre-tenancy and property management dashboard for
    the whole business
  • 40% of all tasks are completed outside of office hours
  • Go paperless, save money and improve your carbon footprint
  • Secure electronic signing of tenancy agreements, terms of business, and other documents
  • Ensuring you are compliant, including the required legislation in England, Scotland and Wales
  • Earn additional revenue, with a range of add-ons and basket type items
  • Not just a pre-tenancy platform
  • Keeping your branch open and transacting 24/7 from alongside your range of chosen providers
  • Fixflo integration, automated works order and invoice processing
  • Enhanced communication which includes SMS, Whats App and Emails with trackers, notifications and message wall for all users
  • Automated compliance tracking
  • Date ladder monitoring keeping all users updated with expiring documents and important end dates
  • Automated task assignment, monitoring and execution at any time
  • No more double data entry (using your chosen providers)
  • Fully integrated client accounting and rent arrears management
  • CRM Solution designed to simplify administrative processes from listing properties to completion.
  • Interactive customer portal, allows customers to transact directly with your business 24/7
  • Free migration, training and support
Partners_Veco

Veco by Eurolink

Property management software

  • Cloud-based
  • Mobile
  • Desktop
Lettings Sopftware Buyers Guide_Veco_1

VecoTM by Eurolink is a leading, innovative property software provider for core business functions related to residential sales, lettings, property management and client accounting. Established over 30 years ago, they pride themselves on “Powering the relationships between people and property”. Working with some of the biggest and best agents over the years has made them recognise the importance of consistently investing in and developing products, ensuring the most up-to-date compliance standards and best practices are available to clients. They provide continued support to succeed in the complex and compliant-heavy world of property management.

Combining innovation, integration and automation, VecoTM provides you with a software platform to help you grow your business.

Veco are in the process of rebranding and have recently launched a new product Veco Plus. There is integration with Fixflo basic and plans to integrate with Fixflo Pro in the future. Please contact Veco direct for further information.

  • End-to-end solution in one system
  • Custom automation
  • Reporting
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Property manager and Letting agent

Integrates with:

  • Fixflo

With Fixflo, you will be easily alerted to a tenant repair request, without even having to pick up the phone. Veco’s integration with Fixflo means your tenant repair reports will seamlessly import into the correct property files in Veco. Details of works orders will also be available in Veco, making sure your property managers have all the right information in just the right place, without having to manually input any data themselves.

With automatic, two-way synchronisation, you can say goodbye to conflicting data — Veco becomes the single source of truth, and your agents will have all the information they need without having to navigate away from their Veco system.

Eurolink recognises the importance of dynamic and systemised processes and has partnered with many recognised and leading suppliers to the property industry as integration partners.

Key features:

  • Marketing
  • CRM
  • Property management
  • Client accounting
  • Block management
  • Residential sales
  • Residential lettings
  • Automation
  • Mobile working options – Veco Connect
  • Web portals
  • Landlord, vendor, resident, leaseholder
  • Reporting suite and custom abilities
  • User and department roles
  • Wide range of integration partners

Inventory/Inspection app


 

inventory-hive-logo

Inventory Hive

Inventory/Inspection app

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
f0f856ff3e4b-Inventory_Hive_Google_Images_1

Inventory Hive was award the best overall supplier at the EA Masters 2022 and Best Medium supplier in 2023. Inventory Hive also won Supplier of the Year (Technology) – Apps at the Negotiator awards.

Inventory Hive provides simple cloud-based property reporting and 360° virtual tour software – allowing for market-leading paperless management of inventories, check-ins, interim visits, comparative check-outs and easy to use 360° virtual tours. Letting agents and property managers often spend hours and hours creating inspection reports for the properties they manage. Inventory Hive has a host of features that will allow you to create these reports exceptionally quickly so that you can spend more time on more value-added tasks. Adding to this, Inventory Hive is entirely paperless, so you can create your reports through the Inventory Hive app and capture signatures from tenants digitally. Aside from the cost savings, you will also become more environmentally friendly as an agency business by going paperless. You can access Inventory Hive via a desktop browser or the Inventory Hive mobile app available for iOS and Android devices.

  • Create audit-trailed reports with optional 360° photos (eg inventories, check-ins, interim visits, check-outs and customisable reports)
  • Serve audit-trailed documents (eg safety certificates, fire evacuation procedures, welcome information and more).
  • Manage maintenance portfolios (eg residents flag issues during move-in, or identify team locate them during inspections).
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Contractor

Integrates with:

  • Fixflo

The Inventory Hive & Fixflo integration is entirely free and you can:

  • Flag items for repair and send them directly to your Fixflo application with a click of a button.
  • Tackle issues quickly by flagging maintenance issues raised by occupiers during our move-in InventorySign® feedback cycles.
  • Flag Fixflo maintenance issues via our App during ‘Interim Visit’ and ‘Check-out’ report creation.
  • Send issues when raised or upon completion of your report.
  • Group issues individually, per report or per room.
  • Inventory clerks with multiple Fixflo agents can set numerous credentials – meaning numerous clients can choose to send the maintenance issues you identify to Fixflo.

Also integrates with:

  • PropCo Enterprise
  • SME Professional
  • Reapit's AgencyCloud Property Management
  • The Depositary
  • Kinetic Room Service

Inventory Hive seamlessly integrated with a host of property management systems, including PropCo and Reapit. The main feature of our integration is that we can import property and tenant data from your property management system to your Inventory Hive account, removing the need for duplicate entry and minimising the risks of human error. Our integration with some partner solutions can even push completed reports from Inventory Hive to your property management system. These integrations are critical to helping you save time and money and reducing risks.

Key features:

  • Free 30 day trial
  • Website and App software
  • Unlimited property reports
  • Unlimited Right to Rent reports
  • Own logo on PDF reports
  • 360° photos
  • Create 360° virtual tours
  • Dashboard overview
  • Report templates management
  • Open API key access for integration with other CRM’s
  • Access to our large support library
  • Monthly and annual price plans
  • Unlimited users
  • User management
  • Manage 8 separate branch brands*
  • Access to free training webinars
  • Exclusive deposit/inventory related guides
  • Unlimited cloud based report storage
  • Inbuilt paperless process with tenants which reduces printing costs
  • TDS training academy discounts
  • TDS insured scheme deposit protection discounts
  • Create master reports
  • Language options to system emails
  • SMS alerts to system users and occupiers
  • Customise the report approval timings
  • Free training demonstration
  • Editable Disclaimer/Notes text per branch

Inventorybase logo

Inventory Base

Inventory/Inspection app

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
Lettings Software Buyers Guide_Inventorybase_2

Inventory Base is the UK’s leading proptech provider of property reporting and inspection solutions for residential and lettings markets.

Scheduling reports for a single user or scaling and supporting teams across multiple regions, their software enables agents, property managers, inventory service providers, risk assessors and integration partners to plug the gap in operations, drive efficiencies and provide cost-effective property services.

Starting with Inventories for streamlining new Tenant Check Ins and Check Outs, with browsable templates for everything from compliance management, health & safety, fitness for human habitation to identifying cleanliness levels, property and asset conditions, the software generates online reports that can be shared and tracked across every property, inspection and job with ease.

The Inventory Base app works on Android and iOS. Smart features include rapid-fire pictures, digital signatures for keys and document handover, speech to text, 360° video, providing context and vital evidence for disputes. With the ability to compile reports effortlessly, users can easily work offline, sync with the desktop for editing or sharing whilst still at the property. Time and cost efficiencies are built-in using a template library and custom-designed forms for every report or task.

Remote ready technology: Generate check-in reports, capture digital signatures, upload pictures and make comments with date- and time-stamped audit trails on the go

Automated processes: Property managers, agents and report providers can instantly access any stage of the report within the workflow easily

Efficiency gains: Users can realise real-time savings, increase productivity and reduce costs by utilising the software whether you offer in-house reports, prefer to outsource to an external contractor via Workstreams or even switch between the two during peak periods

  • Residential lettings
  • Student accommodation
  • Social housing
  • Build to rent
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Contractor

Integrates with:

  • Fixflo

InventoryBase Connect – Utilising Inventory Base’s Actions facility, you can access issues and any accompanying photographs and details logged through Inventory Base directly in your Fixflo account through their open API. The integration allows you to diagnose and manage these issues the same way as reactive repairs logged directly through your Fixflo repair reporting portal, which means that from a single inspection you can progress captured issues through Fixflo’s works order management tool, invite a contractor to quote and resolve the issue swiftly.

These repairs and maintenance actions can be categorised by responsibility or management type, with their associated costs tracked automatically. The integrated solution also creates an audit trail of comments made by the property manager and tenant by default for compliance purposes.

Also integrates with:

  • agentOS
  • MRI Agency Solutions
  • Reapit's AgencyCloud Property Management
  • SME Professional

Linking their external providers to centralise internal/outsourced property management, Inventory Base Connect enables customers to invite other Inventory Base users to their account, allowing them to allocate specific property visits to external suppliers, which can be sub-assigned within the supplier’s own team.

Connect also facilitates payments between buyer and supplier to streamline the working relationship and keep appointments moving without delays or administration overhead.

Inventory Base Connect provides agents with the capability to communicate and work with other in-house/outsourced suppliers, allowing them to link accounts with everyone in the chain, affecting the secure transfer of external data to the CRM.

Key features:

  • Live dashboard
  • Embed HD photos, 360° tours and videos
  • Open integrations
  • Integrates with all major property CRMs
  • Industry-specific and customisable template library
  • Offline app capability
  • Client logins, team permissions and account management
  • Live calendars with team-wide availability
  • Custom workflows and shared content
  • Built-in audio recording and typist functions
  • Live and self-service inspections
  • Centralised property documentation/certificates
  • Customisable and industry-specific dictionaries
  • Automated reminders and inspection schedules
  • Intelligent reporting fields with data merge and export
  • Conditional logic for embedding rules and triggers
  • Rapid-fire camera
  • Tenant commenting, unlimited picture and video uploads
  • Automatic report and sharing history and audit trails
  • Internal client messaging system and contractor notes

*Additional branch brands can be added to your subscription upon request

Kaptur logo

Kaptur Software

Inventory/Inspection app

  • Cloud-based
  • Mobile
  • Desktop
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Kaptur offers the latest property information collecting tablet technology developed specifically for busy professionals in the property sector. It is designed by property inventory people to provide the most efficient way to collect, prepare, report and manage information.

  • Integrates with Fixflo: Automatically send dilapidations in the checkout report to Fixflo as reactive repairs requests
  • Can be used by inhouse and outsourced clerks: Kaptur is a hybrid solution as the client can conduct their inventory reporting inhouse using Kaptur, or they can be outsourced to a No Letting Go clerk using Kaptur or a combination of both
  • Experienced in inventory management: Kaptur and No Letting Go have over 14 years of inventory management knowledge
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Contractor

Integrates with:

  • Fixflo

Kaptur is integrated with Fixflo to provide repairs and maintenance support to letting agents and tenants alike. The enhanced property management software solution allows Kaptur to transfer maintenance requests and repair reports directly to contractors. The synchronised flow of information includes written details of the damage, key information such as model numbers of boilers, and photographs and images.

Also integrates with:

  • MRI Agency Solutions
  • teclet

Kaptur can allow you to order services through No Letting Go or carry out your own in-house property inspections with the completed report automatically returned to your desired location.

Key features:

  • White-labelled reports
  • Complete access to report templates
  • Bespoke reports
  • Paperless reports
  • High-resolution date-stamped images
  • Cloud-based storage
  • Quick and easy data capture
  • All reports are GDPR compliant
  • Automated tenant signature process with DigiSign
  • Schedule jobs in advance using a timetable feature
  • Full online, phone training and support
  • Unlimited users
kpr-logo

KPR

Inventory/Inspection app

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
0f25d2a508f4-Midterm_page_1

KPR provides letting agents with essential proptech tools to produce quality property reports and meet compliance standards, including FFHH (fitness for human habitation) requirements. They have won over clients over the years by listening to their needs and meeting their demands. Through working with associations such as ARLA Propertymark, KPR, which is designed by property professionals for property professionals, has been able to recognise and respond to the needs of letting agents.

Available on smartphones, tablets and computers, it is easy to install and easy to use, with automated reminders to keep you covered. You do not need an Internet connection to create a report on-site. You will only need to be connected to the Internet when you edit and sync your reports with KPR’s website. There are no set-up fees or fixed contract periods, and they offer competitive monthly plans with a 30-day money-back guarantee.

  • Streamlines traditional agency methods
  • Innovative compliance manager that tracks expiry dates and FFHH compliance
  • Detailed FFHH audit status per property/portfolio that utilises reporting information and digital signatures
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent

Integrates with:

  • Fixflo

Fixflo is seamlessly integrated with KPR. Maintenance issues reported by property managers using the KPR software and those reported by tenants using KPR’s Tenant App can be pushed to Fixflo via API integration.

Also integrates with:

  • agentOS
  • SME Professional

Via API feeds, KPR has established numerous integrations with third-party proptech providers to create bespoke, integrated solutions for property professionals.

Key features:

  • FFHH-focused
  • Reliable compliance and scheduling manager
  • Automation throughout the system
  • Provides a highly detailed property audit
  • Mid-term visit reports
  • Legionella risk assessment
  • Quick inspection
  • HHSRS
  • Block management
  • Fire risk assessment
  • Inventory report
  • Check-in report
  • Check-out report
  • Unlimited photos recorded with date- and time-stamps
  • Manage properties in geographical area groups or manager groups
  • Open API with feeds to various partners
  • Allows tenants to submit a property self-assessment report with easy templates
  • Easy agent-tenant communication, minimising telephone and email interaction
  • Customisable with your branded colours
  • Digital signatures on your reports
Touchright_by_Plentific_Logo-01-6-e1658163033590

TouchRight Software

Inventory/Inspection app

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
Touchright Dashboard mockup

Looking to transform your property reporting digitally? TouchRight helps create a smarter way of mobile working using your phone or tablet to save time, paper and add value to your landlords. Streamline labour-intensive inspection reporting (inventory, checkout, routine inspection, maintenance, legionella), along with block, build to rent, surveys and more. You will have access to ready-made templates to fine tune to suit your requirements. You will also be able to make use of the remote ‘comments’ and ‘linking’ features to help you be paper-free.

With TouchRight, you can create a report over the phone, Zoom and even FaceTime before sending the report to the tenant for completion in a remote, self-service way.

Their open API integrates with platforms including Reapit and Fixflo for easy data-sharing. Enhance your repairs and maintenance process by tagging issues that you can share with contractors.

Plus, the app includes essential lone worker protection to assist withyour safety policies. As part of their free trial, you will be provided with bespoke assistance to get everything set up and ready to use, including creating custom report templates and staff training.

  • Ease of use: Easy to use cloud-based dashboard and iOS and Android Apps
  • Custom templates: 30+ ready-made templates along with bespoke custom templates for unique reports
  • Great service: Helpful customer support with 5* customer reviews
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent
  • Private landlord
  • Occupier/Tenant
  • Contractor

Integrates with:

  • Fixflo

The Fixflo integration allows you to tag your maintenance issues in the TouchRight app and from the dashboard and seamlessly push them to your Fixflo account. This makes it easy for you to keep on top of property maintenance issues that tenants are not reporting.

Also integrates with:

  • agentOS
  • MRI Agency Solutions
  • Reapit's AgencyCloud Property Management
  • SME Professional

TouchRight integrates seamlessly with a number of popular software solutions. Their CRM integrations tend to operate by syncing property data and appointments into TouchRight or directly in the app. Once the reports are completed using TouchRight, either a link or PDF of that report is then synced back to the CRM. With their Signable integration, TouchRight allows all the Signable signature functionality to be used within the dashboard.

Key features:

  • Custom templates - for all property reports
  • Self-service reports - lets tenant complete report remotely
  • Link reports - see what you said last time
  • Start and go - office to app
  • Copying - whole reports, rooms or text boxes
  • Touch or Talk - dictate directly into the report
  • Tag repairs - create issue reports
  • Remote comments - tenant comments & signatures
  • PDF report photos - click to enlarge
  • Reporting - comparison & changes reports
  • Landlord login - view completed reports
  • Open API - integration partners
  • Data import - CSV upload
  • Lone worker protection - send custom alerts
  • Share with contractors - use external clerks
  • Mobile working - online or offline
  • Kerfuffle - 5* reviews
  • Free Trial - 30 days

Payment processing solution



LettsPay_Logo_rgb (1)

LettsPay

Payment processing solution

  • Cloud-based
  • Mobile
  • Desktop

LettsPay is an Automated Client Accounting Engine for letting agents across the UK. We offer simple and affordable Banking and accounting all in one place, managed through our state-of-the-art cloud-based portal. Letting agents no longer have to manage their bank and accounting software as LettsPay automates both in a single system. No more CSV files or spreadsheets!

In the complex world of residential client accounting LettsPay is here to make your life easier, keep your business compliant and your clients money safe. We provide flexibility and simplicity to save agents time.

  • Never pay rent to the wrong landlord.
    Seamless reconciliation as the tenant pays directly into the landlord account, not a single client account.
  • Real-time data on tenant payments.
    Pay your landlords immediately, no more waiting for BACS runs or end of the day processing. As soon as the payout is approved it goes directly to the landlord.
  • Start taking control with our free email / SMS service, sending notifications to your tenants requesting payment of their rent.
  • Supercharge productivity: Automate repetitive, manual tasks and increase your capacity to grow and manage more properties.
  • No need for a high street client account: LettsPay is directly integrated with Griffin Bank, so you have no concerns 
  • All we do is Client Accounting: LettsPay pride themselves on doing one job extremely well, we do not branch out into other areas, our sole focus is making Client Accounting as easy as possible for our clients. 
  • Residential lettings
  • Student accomodation
  • Property manager and Letting agent

Integrates with:

  • OTMS
  • APEX27
  • The Lettings Hub
  • HomeBox

OTMS: We are their fully integrated Client Accounting solution, providing a seamless journey between OTMS, pre-tenancy, CRM platforms and LettsPay.

Apex27: We are integrated into their property management system; 90% of the management is carried out in Apex27 and only 10% of the time a user needs to log into LettsPay to process the payments to the landlords.

The Lettings Hub: We are the power behind their rent collection module and soon to be their client accounting platform of choice.

HomeBox: Process all of their payments through the LettsPay ecosystem

Key features:

  • Real time notification when a tenant pays
  • Automatic reconciliation of payments
  • Direct integration into the Bank
  • Automatic Landlord statements
  • Future proof your business with a Bank account per landlord
  • Pay hundreds of landlords in one process
  • No need for a high street bank account
  • Specific landlord accounts for NRL balances
  • Automatic remittance advice to contracts as soon as their invoice is paid
  • Commission splitting functionality
payprop-logo-transparent-bg-1

PayProp

Payment processing solution

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
8e04a1b590ed-PayProp_Dashboard

PayProp is an automated payment and reconciliation platform for the residential rental industry. Since 2004, PayProp’s mission has been to automate tedious rental payment admin so you can focus on growing your business.

More powerful and easier to use than payment solutions from banks and other vendors, PayProp enables you to collect and match rent, make outgoing payments, report on your entire portfolio and more – in just a few clicks.

PayProp lets you reconcile payments to the right tenant, property and landlord in a few seconds. Every transaction is tracked and recorded in the audit log; money can’t go missing in your PayProp-powered client account. With PayProp’s automatic reminders, you will never forget to send an invoice, receipt, reminder or statement again. PayProp’s award-winning support team is just a phone call away. Clients of PayProp can easily get unlimited training and support. Designed for agencies of all sizes – from start-ups to international enterprises – PayProp frees up time for real estate agents to do what matters.

  • Payment automation will save you hours or even days each month
  • Complete transaction and portfolio visibility and control
  • Unlimited training and support for clients
  • Residential lettings
  • Property manager and Letting agent

Integrates with:

  • Fixflo

Activating PayProp’s user-friendly integration with Fixflo allows agents to create and manage maintenance tasks from PayProp seamlessly. New maintenance issues reported by tenants will appear on the PayProp dashboard, easily linked to the correct property. Maintenance issues can also be raised directly on a PayProp property profile, with the property data automatically entered into Fixflo.

Manual maintenance tasks can be an everyday hassle for agents, and having to contend with multiple platforms for different business areas can hinder agents from performing value-added duties. With this integration, logged-in PayProp agents can handle their entire portfolio’s rental payments and access maintenance issues without leaving PayProp, saving time and avoiding data duplication.

Also integrates with:

  • teclet

PayProp allows you to share your PayProp data with their integration partners securely. Through PayProp’s seamless integration, the data on both platforms is always live and up-to-date, so you don’t have to waste time doing data entry on multiple platforms.

Key features:

  • Automate your payment admin from end to end
  • Manage rent invoicing and collection, payments, reconciliation, reporting
  • Available from any screen, anywhere, anytime
  • Your rental portfolio at your fingertips, instantly
  • Access client account balances real-time through integration
  • Live totals, direct from your bank to your dashboard
  • Automated tracking of incoming and outgoing transactions
  • Reconcile your client account and make all your payments in just a few clicks
  • A monthly fee based on the size of your portfolio
  • No fixed contract period
  • Unlimited users, features, training and support

Key management software



Keyzapp - Logo - Blue - Final

Keyzapp

Key management software

  • Cloud-based
  • Browser-based app
  • Mobile
  • Desktop
Keyzapp dashboard

Keyzapp is the market-leading platform for key management and tracking, built specifically for the property industry.

Everyone who manages keys knows what a headache they can be.  As property portfolios grow, keeping track of keys is not only challenging, but pivotal to maintain efficiency and professionalism. With Keyzapp, you no longer need to grapple with missing or misplaced keys, ensuring seamless property viewings, maintenance visits, and tenant transitions.

Using contactless smart fobs and an intuitive cloud-based platform, Keyzapp enables key-ownership to be tracked both inside and outside the office. The easy-to-use interface makes logging, tracking, and accessing keys a breeze, whether from a phone, computers or dedicated kiosk.

Keyzapp’s real-time notifications remind key holders and property managers when keys are due back, reducing the risk of losses and unauthorised access. Whether you handle just a few properties, or a vast network of offices, Keyzapp adapts to your needs. It promotes efficiency, security, and peace of mind in every key transaction.

  • Issue & identify keys instantly: A simple tap of the smart fob to your phone or plug-in reader makes sure all the details are captured accurately
  • Chase Keys Automatically: Ensure the key is always there when you need it by automating away the time consuming process of chasing late keys, escalating to the team as necessary.
  • Improve Client Experience: Custom branded fobs enable you to promote yourself and provide additional services to clients, such as recovering lost keys, and eliminates embarrassing mistakes.
  • Residential lettings
  • Block management
  • Build to rent
  • Student accommodation
  • Social housing
  • Commercial
  • Property manager and Letting agent

Integrates with:

  • Fixflo

Combining Fixflo with Keyzapp enables you to quickly access and manage keys as you work on maintenance activities.

Keyzapp synchronises your properties from Fixflo, which not only makes it extremely simple to set up, but ensures you can keep both systems up to date with minimal effort.

Fixflo provides you with one-click access to the keys in Keyzapp, enabling you to quickly and efficiently reserve a set of keys for upcoming maintenance, or check on key availability as you schedule work. 

From Keyzapp, you can quickly click through to Fixflo to see the status of work, or schedule activities for a property.

If your Fixflo system is integrated with your CRM, Keyzapp can also take advantage of that integration to pull your data through automatically, even if it does not directly integrate with that CRM directly.

Also integrates with:

  • Reapit
  • SME Professional
  • Rezi 

Keyzapp is designed to form part of an ecosystem with other providers, and aims to make managing keys easy regardless of the other software you use.

Keyzapp has a simple API that not only enables synchronisation of properties, but also reporting of key activities to other systems (such as a key being signed out or becoming overdue) enabling it to take part in automated workflows.

Key features:

  • Instant Key Issue / Return
  • Simple “Google-like” Interface & Status Dashboard
  • Cusomisable Branded Smart Fobs
  • Automated Reminders
  • Key Reservations
  • Forensic Audit Trail & Activity History
  • Multi-office Support
  • Automated Key Coding and Key Hook availability 
  • Permissions for staff & contractors
  • Tailored to individual processes (200+ customisation options)

Need more help?

Book a call with Fixflo’s software integration specialists to find out how you could build your custom tech stack today. All consultation calls are free of charge to property management professionals.

An illustration of a woman managing her entire repairs and maintenance workflow through Fixflo

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