Keep all communications about repairs in one place. No need to chase stakeholders, check texts, calls, or emails because you know what’s happening at every step of the repair process. Imagine never searching for a text or email again.

Help your residents report a repair 24/7 with our picture-based software. They can add photos and comments to ensure you and the contractor have all the information needed. Plus, software prompts help them to fix issues. If there’s a genuine emergency, a problem can be triaged quickly.

Make your landlords happy when you reduce the cost of unnecessary callouts, deliver even more savings, and keep the property in top condition.

An illustration of Fixflo's tenant repair reporting portal on an iPad
An illustration of Fixflo's tenant repair reporting portal and video maintenance solution in action
An illustration of Fixflo's repair reporting tool offering tenants guidance to repair a minor broken lightbulb issue themselves
An illustration of Fixflo's repair reporting tool offering tenants guidance to repair a minor broken lightbulb issue themselves
An illustration of Fixflo's out-of-hours solution being demonstrated for a broken boiler
Jamie Thakrar_Senior Sales Development Representative

"Let me show you how we’re already helping thousands of agents and property managers around the UK streamline their repairs & maintenance process, cut costs, and increase their management capacity by over 30%."

Jamie Thakrar,

Let's chat?

Let's chat?

Jamie Thakrar_Senior Sales Development Representative

"Let me show you how we’re already helping thousands of agents and property managers around the UK streamline their repairs & maintenance process, cut costs, and increase their management capacity by over 30%."

Jamie Thakrar,

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Basic

Basic

Reactive Repair Reporting
  • Multilingual picture-based repair reporting
  • Popups to help tenants resolve minor issues
  • Integration with all major CRMs
Essentials

Essentials

All Basic features
+ Workflow Management
  • Workflow management
  • Rules-based automation
  • Contractor app
Professional

Professional

All Essentials features
+ Planned Maintenance
  • Compliance matrix overview 
  • Auto-instruct tradespeople for recurring works
Manager

Manager

All Professional features
+ Customisable Dashboards
  • Customisable dashboards
  • SLA reporting
  • Performance monitoring

FAQs

 Yes. You can use your logo and company name so your residents know they’re in the right place. No need to call or text.

They can use a phone, tablet, or laptop to report a repair — and everything will land in your Fixflo system.

Your residents can report an emergency repair using the same system they use for a standard repair request. Popups can guide your tenants through the correct route of reporting emergency repairs. You can opt for a service to triage emergencies so your tenant receives a callback within minutes and a vetted contractor arrives on-site within four hours.

Your tenant will automatically receive an email confirming a repair report has been received.