To report a repair, you must do so in your letting agency or property management company’s dedicated Fixflo portal. To find this, you must perform a web search for your lettings agency or property manager’s company name + ‘Fixflo’.

The search result “Example Lettings Agency tenant repair reporting – Fixflo” would be your agency’s Fixflo portal, and that is where you need to report your repair.

Please use the Google search bar in this page. If this does not work, please contact your property manager/lettings agency for their Fixflo platform link.

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For example, If your property is managed by a company named "Example Lettings Agency" search for: "Example Lettings Agency Fixflo".

Use the search bar above - this will open a Google search for you.