AI-powered repair diagnosis

Go beyond large language models and experience an AI Agent built specially for repairs.

Aidenn uses sophisticated, intelligent diagnostics to resolve issues and prepare repairs, ready for a first-time fix. It analyses photos, diagnoses faults, and escalates issues while speaking hundreds of languages.

Trained on more than 75,000 real repairs and maintenance issues, Aidenn can diagnose and resolve tenant problems life, as well as giving agents a smart AI colleague who can field questions and sense-check work and parts pricing.

Tailor every step of the repair journey. As well as having access to EPC information, build & fabric details and up-to-the-minute weather information, Aidenn also lets you upload and manage resources like repair policies, asset information, lockbox codes, emergency contacts, and more—so your team and tenants have what they need, right when they need it. 

Aidenn uses Computer Vision to analyse photos and can even retrieve helpful videos or escalate repairs to video triage. Aidenn also generates comprehensive job reports after each conversation, detailing the onward works required and includes links to parts in the report, which can be seamlessly forwarded to contractors for swift action or stored internally for record-keeping. Job reporting is fully integrated with Fixflo, ensuring rapid data transfer and accurate logging.

Harness AI to diagnose repairs and provide real solutions

Aidenn’s advanced AI is trained on hundreds of thousands of real-life repairs, enabling it to interpret the issues your occupiers are reporting, offer make-safe solutions, or completely resolve the issue, reducing your reliance on contractor callouts. In emergencies when a contractor really is needed, Aidenn can automatically dispatch them, eliminating risk to occupiers and clients.

When an issue is reported, Aidenn can analyse the description and photos and provide the occupier with a solution in over 200 languages. It will search the web for step-by-step video tutorials based on the exact make and model of appliances and has a deep understanding of plumbing, heating, and electrical systems and how to diagnose them. Aidenn is self-improving, meaning that it learns from every repair. And with UK data centres and industry-standard reasoning models under the hood, you can rest assured that your data is safe.

Get your free Fixflo quote
Aidenn AI Explainer-11
Aidenn AI Explainer-06
Aidenn AI Explainer-02
Aidenn AI Explainer-08

Let's chat?
Jamie Thakrar_Senior Sales Development Representative

"Let me show you how we’re already helping thousands of agents and property managers around the UK streamline their repairs & maintenance process, cut costs, and increase their management capacity by over 30%".

Jamie Thakrar,

Senior Sales Development Representative