Managing a social housing portfolio is highly complex. You need to handle reactive repair issues reported by occupiers throughout the day while making sure all statutory and compliance maintenance tasks are carried out. Fixflo is designed to help with all these, and more.
Collect performance data effortlessly and communicate the cost justification for your services easily with numbers and trends
From fire doors to lifts, each building is unique in its maintenance requirements. Set and forget future tasks to make sure nothing slips through the cracks
Seamlessly integrated with 40+ property management systems, eliminating any work duplication across systems
Fixflo's repair and maintenance management solution centralises and streamlines the process to improve controlled oversight. It allows for the reporting and resolution of reactive repairs, as well as the management of planned and preventative maintenance in both communal and personal spaces as needed.
Your housing team and social housing occupiers benefit from an online picture-based reporting system with in-built diagnostic features which can be embedded into your existing web page effortlessly
Occupiers expect technology and are quick to adapt to it. In the world of Uber and Deliveroo the idea of opening hours seems outdated. This web portal can be accessed via any device 24/7 and means you’re more like to get a report in a quick time scale
When an occupier reports a repair through Fixflo it creates one email/PDF instead of the back and forth emails and phone calls normally needed. Photos and videos are encouraged through the app, helping reach a resolution even faster
Occupiers sometimes need guidance on their basic responsibilities: when appropriate, the occupier will be shown how to resolve an issue themself, which reduces repair reports to the housing team
Those working in social housing will know that robust works order and contractor management capabilities are essential in any management system. Fixflo meets these needs in every respect, making it as easy to manage an entire portfolio of repairs as it is to manage those of a single building.
Compliance has to be a constant consideration in the social housing property management industry. Fixflo ensures that you’ll never miss a statutory safety check because you can plan in all the works that are needed weeks, months, even years in advance, as well as having the ability to set automatic reminders for either you or your selected contractor at the right time.