Fixflo Awards 2024 Winners: Raising the bar of efficiency and customer service

Gemma Nettle

By Gemma Nettle

10 May 2024

Congratulations to the winners who achieved amazing results for their agencies and customers with Fixflo!


We are excited to announce the winners of the Fixflo Awards. By recognising those who meet property management targets, these awards showcase how effective Fixflo users can be. These winners have surpassed resident expectations and fuelled business growth.

To find the cream of the property management crop, we analysed data from the more than 2,800,000 issues reported in 2023 across the 1.8 million units using Fixflo. Scroll on to find out which agencies are your friendly competition for the position of top dog and how they're delivering best-in-class repairs and maintenance services for their clients.

Fixflo Awards blog

🏆  Best use of automation

This award is presented to those who resolved the largest number of occupier-reported issues using our automation and Co-pilot tools. Utilising automation gives property managers next-level efficiency and time savings so they can focus on raising the standard of customer service and building their portfolios.

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Fast-growth Block Management

  • AM Surveying & Block Management
  • Passion Property Group

Fast-growth Lettings

  • Host & Stay
  • Hunters Camden

Enterprise Block management

  • Fifield Glyn
  • Hobdens Property Management Ltd
  • McCarthy Stone

Enterprise Lettings

  • Haslams
  • Stirling Ackroyd

Enterprise Block management

  • Glide Property Management
  • Trinity
  • Watson.

Fast-growth Lettings

  • First 4 Lettings
  • Frosts PM
  • Martin & Co Rotherham and Chesterfield

Enterprise Lettings

  • Intercounty
  • Johns & Co
  • Settio Property Experience Ltd

🏆 Most loved by occupiers 

This award is presented to those who have the best feedback on their repairs service from occupiers. These are the property managers who are driving the standards of customer service to new heights and giving our industry the amazing reputation it deserves.

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Fast-growth Lettings

  • Harris and Co Estate Agents
  • Insight Lettings
  • Pat Robson & Co.

Enterprise Lettings

  • Aberdein Considine
  • Umega Lettings
  • & Co Group

Enterprise Block management

  • Trinity
  • Watson.

Fast-growth Block management

  • Bright Willis Property Management
  • Redwood Estate Management Limited
  • Scott & Stapleton Block Management

Enterprise Block management

  • Castleford Management
  • Glide Property Management
  • West of England Estates

Fast-growth Lettings

  • Frosts PM
  • Hunters Camberwell
  • LMSL Group

Enterprise Lettings

  • Thomas Morris
  • & Co Group

Fast-growth Block management

  • Redwood Estate Management Limited
  • Scott & Stapleton Block Management
  • West Quay Property Management Ltd

Fast-growth Lettings

  • D B Roberts & Partners
  • Quealy & Co
  • Spencer Munson Property Services

Enterprise Block management

  • BW Residential
  • Harper Stone Properties
  • Trinity

Enterprise Lettings

  • FleetMilne
  • Linley & Simpson

🌟 Star users of the year

This award is presented to those who were the most responsive and resolved the most issues for their portfolio over the last 12 months. These are the property managers who are leading their sectors and showing us all how it's done. 

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Fast-growth Block management

  • Redwood Estate Management Limited – Sylvie Cottineau
  • Scott & Stapleton Block Management – Stuart Coe

Fast-growth Lettings

  • Michael Poole – Sofia Sousa
  • Pat Robson & Co. – Emma Flecknell

Enterprise Block management

  • Trinity – Becky Sullivan
  • Watson. – Megan Moore

Enterprise Lettings

  • SJM Properties – Philip Wright

Congratulations to all the winners!

Want to be the best?

Find out how our winners are going above and beyond for their clients.

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Illustration showing property managers floating around a Fixflo screen, using Fixflo on their devices

Gemma Nettle

When Gemma is not writing at work, her main hobby is writing at home. Entertainment is her bag, lapping up every new film and TV series with ferocity. She is always on the lookout for a new pastime, having experimented with dance, baking and bass guitar.

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BLOG DISCLAIMER

This article is intended for information purposes only and does not constitute legal advice. If you have any questions related to issues in this article, we strongly advise contacting a legal professional.
These blog posts are the work of Fixflo and are licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License. In summary, you are welcome to re-publish any of these blog posts but are asked to attribute Fixflo with an appropriate link to www.fixflo.com. Access to this blog is allowed only subject to the acceptance of these terms.

Gemma Nettle

By Gemma Nettle

10 May 2024

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