"Fixflo has made it easier to manage our sites and keep a log of works which have been conducted in the past. All colleagues within the firm are able to use this information to ensure the management of buildings continues whilst anyone is on annual leave. This helps us manage our time to ensure that the highest standard of service is provided to our clients."
Lee, Chamonix Estates
"It’s nice to have a system that works straight out of the box. I find it easy and accessible at all levels and the dashboard is a good feature which allows me to keep track of all the work I do."
Regina Mangan, Liberty Blue Estate Agents
"It's a game changer for property management companies. We’ve cut our repairs timeline by at least 50 per cent and improved our communication with landlords, contractors and tenants. The enhanced efficiency has created an opportunity for our team to do more high-value work, work that only we can do."
Tom Welland, BB7
"We were commissioned to conduct nationwide fire risk assessments for a client who would instruct each survey through Fixflo. The system has made the project much easier to deliver with multiple efficiencies coming from using a dedicated tool. The user experience is excellent and with no training our business support team has been able to schedule and manage multiple jobs easily whilst providing our client with immediate notifications. I am a big fan of utilising technology to help deliver complex projects. This transactional approach means information and updates are clear and concise and all stakeholders are kept happy."
Peter Woods, Peter Woods Residential Lettings
"Fixflo is a game changer — it simplifies and speeds up processes, keeps all parties 'in the loop', and helps to streamline your operation. I am a complete convert and am now looking to see how we can better utilise the program and its functionality."
Lynsey Hutchison, Foden Property
"Fixflo has cut out all unnecessary phone calls and arguments over responsibility with tenants and landlords. It has reduced our work by half! The training is good, the staff are so helpful and we would highly recommend using this system. Once you get used to navigating the dashboard, maintenance becomes stress free and easy to pick up where someone else left! Amazing."
Alistair Saunders, Kingstons Property Management
"It is 100% noticeable that we get fewer phone calls chasing up on repairs. We’re now a step ahead rather than a step behind. Our property count has grown but the volume of reactive repair issues reported has actually reduced. Our compliance has improved as well — we are now keeping track of many more compliance issues thanks to Fixflo."
Property Manager, Chelton Brown
"Fixflo has been a good selling point when getting new landlords on board. The self-resolution guidance and advice pop-ups have prevented 16% of repairs from being reported which has helped us to save our landlords £75K (based on an average call out of £65 per job — amazing savings for them! Definitely recommend."
Craig Turner, YPP Student & Professional Lets
"The feedback on our Google reviews has been great and a lot of this is down to the way we deal with and resolve maintenance issues. This is all thanks to Fixflo — it definitely sets us apart from our competition."
Adam Taylor, Co-op Homes
"I firmly believe that Fixflo aligned themselves to Co-op Homes, our ethos, what we were about, how we care for our customers, and how we put them at the forefront of every decision we make. Fixflo built a platform for us, within their standard product and a little bit beyond, that absolutely suited our needs."
Stacey Phillips, Touchstone Property Management
"Fixflo literally provided us with every part of the journey that we wanted. I have no doubt we have won work because of having the systems that we do, and Fixflo is a big part of that."
David Mintz, Normie & Co
"Fixflo saved Xmas for us! If anyone is looking for a solution for the management and reporting of repairs and maintenance, Fixflo has been awesome to work with for the past few years. We found ourselves needing some extra assistance in a hurry and they stepped in with absolutely superb customer service. Really can't recommend Rajeev and his team enough."
Gary Tarrant, Trinity Estates
"92% of our reactive repairs invoices were submitted through Fixflo in 2020. This means 92% of the time we used to waste on chasing and handling invoices could now be spent on more meaningful tasks, like improving customer experience."
Charlene Pietersen, Proplist Potchefstroom
"Fixflo changes the way we conduct our maintenance. This is really one of the greatest investments we've made for our business!"
Adam Davies, Bright Willis
"We have been using Fixflo for two years now, and it has had such a positive impact on repair reporting for us. Improved communication between residents and contractors, and full audit trails on each job from start to finish are just some of the benefits we have experienced."
Ed Dempsey, Ed Dempsey and Associates
"Fixflo is a brilliant system that has massively simplified and improved our service offering to both our landlords & tenants. Great service from the team, especially Jessica Dubey, who goes above and beyond, every time. Highly recommend."