Damp and mould issues are persistent challenges for property managers, often leading to costly repairs, multiple site visits, and, most importantly, serious health risks for tenants. With the introduction of Aidenn Repairs, property managers now have an intelligent, streamlined solution to address these problems proactively.
Aidenn Compliance damp and mould add-on
Developed in partnership with Upkeep Training, the damp and mould add-on transforms how property managers identify and assess risk. This is a sophisticated diagnostic engine, which includes:
- AI-powered classification: The core of the add-on is its AI-powered image recognition system. By analysing images uploaded by tenants or staff, the AI uses a comprehensive database to accurately classify the specific type of damp or mould present.
- Risk assessment: Aidenn integrates contextual data for a thorough assessment. It analyses property data, Energy Performance Certificate (EPC) information, and real-time weather patterns to understand underlying causes and provide an actionable risk rating.
We have a full blog all about Aidenn Compliance and everything it can do.
Ask Aidenn: Remote diagnosis
The Ask Aidenn feature is the frontline tool for initial diagnosis, making it possible for property managers to begin addressing mould issues remotely.
- Guided assessment: The tool guides users, whether they are tenants or staff, through a structured, step-by-step assessment process. This includes prompting for necessary photos and essential property details.
- Actionable insights: Based on the gathered information, Ask Aidenn highlights potential causes of the issue, taking out any guesswork. It then provides clear next steps, ensuring the path to a resolution starts immediately and correctly.
Meeting legal obligations and compliance standards
The rise of legislation like Awaab’s Law makes a robust system for tracking and addressing damp and mould non-negotiable. Aidenn Compliance is built with accountability in mind:
- Protecting tenant health: By facilitating rapid, accurate diagnosis and repair recommendations, the system directly supports property managers adhering to Awaab's Law, helping to protect tenant health and ensure safe living conditions.
- Clear paper trail: The platform automatically maintains a detailed paper trail of all investigations, assessments, and actions taken. This is essential for accountability and legal compliance.
Key benefits
By using the intelligence of Aidenn Compliance, property managers can achieve significant improvements.
First, the system drives efficiency by reducing the need for unnecessary site visits. Thanks to the accurate remote diagnosis provided by Ask Aidenn, managers can quickly determine the severity and nature of the issue without having to travel to the property for the initial assessment, saving valuable time and cost.
The detailed and AI-informed assessments dramatically improve first-time fix rates. By gaining a better understanding of the root cause, which is informed by property data, EPCs, and weather patterns, maintenance teams are equipped with the correct information and tools the first time, preventing wasted trips and accelerating resolution.
Finally, Aidenn Compliance helps to prevent recurring mould and damp issues. The system assists in identifying and addressing underlying structural or environmental factors, ensuring long-term prevention rather than just a temporary fix.
Final thoughts
Aidenn Compliance is more than just a software tool; it's a strategic partner in maintaining healthy properties, ensuring legal compliance, and delivering exceptional service to tenants.
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