Preparing for annual leave shouldn’t mean days of admin beforehand or a backlog afterwards. Fixflo does more than just manage repairs. With AI-powered diagnostics, automated triage, and real-time operational insight, it helps property managers reduce workload.
Here are three ways Fixflo can help you truly switch off this summer.
Co-pilot
Using Fixflo’s automated works assistant, Co-pilot, you can set up parameters so that when X happens, Fixflo automates Y. From assigning contractors to notifying stakeholders, it removes manual effort from everyday workflows.
Now embedded at the issue creation stage, Co-pilot can automatically route tenants to AI-powered diagnostics or video triage, helping resolve issues faster and reducing unnecessary contractor callouts.
By combining automation with intelligent decision-making, Co-pilot ensures the right action is taken instantly, whether that’s guiding a remote fix, escalating an emergency, or assigning a contractor.
Want to better understand Co-pilot? Our Fixflo Academy course can help.
Resolve more issues automatically with AI
While preparing for annual leave involves handing over work, how about reducing it altogether?
With Fixflo’s AI assistant, Aidenn, property managers can resolve more issues before they need to be handled by the team.
Aidenn can diagnose faults using photos, guide tenants through fixes, and escalate problems when needed, all while generating detailed job reports for contractors.
This means fewer incoming calls, fewer site visits, and faster resolutions, so teams can truly switch off when they’re away.
Workload management at scale
Going on annual leave usually involves transferring the workload to colleagues, which takes time and effort. Fixflo ensures continuity across your team and removes the slog and makes handovers far simpler.
Users can tag issues they are responsible for with their names as they come in. In 'reported issues to do', there is a button labelled 'add tag', where names would be input. This information can only be viewed by agents. Tags are particularly useful in showing major works or any issues the user wishes to group.
Issues can be re-assigned, meaning when someone goes on annual leave, they can ensure a colleague is left responsible for their issues while they are out of the office.
With bulk reassignment and tagging, instantly transfer responsibility while maintaining full visibility of progress, priorities, and outstanding actions.
To do this, within their profile, users can select 'issue allocations', 'open issues', 'options', and 'bulk re-assign issues'. Transferring issues to a colleague should be simple, and when returning from annual leave, issues should be grouped for ease of visibility and can be bulk transferred back.
Combined with real-time dashboards, this ensures no issue is missed even when key team members are away.
Real-time visibility across your portfolio
Fixflo’s dashboards provide the operational intelligence needed to manage performance at scale. Property managers and team leaders can track workload, response times, contractor performance, and compliance in real time, all from a single view.
If set up correctly, it also helps guarantee no issue is missed and improves team processes.
Filtering and configuring dashboard panels ensures nothing slips through the cracks. Select the 'issues requiring attention' panel and 'configure' to do this. From there, users can choose how they wish to view the information. This includes how it is grouped, such as the creation date, assigned team, issue status, or priority, and how it can be presented, such as with bar charts, pie charts, and lists.
This makes it easier to balance workloads before going on leave and gives full confidence that nothing will fall behind while you’re away.
Want to see how Fixflo can help your team switch off this summer? Book a demo today.
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