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The Renters’ Rights Bill of 2025 brings significant changes to the UK rental sector, emphasising tenant rights and heightening compliance requirements for landlords.
Property managers need to adapt to avoid the risks of non-compliance: fines and potential jail time. Leveraging the right tools is crucial, and Fixflo offers features designed to help with tightening compliance standards and raised risk.
1. Planned Maintenance in with Contractor Marketplace : Stay 100% compliant without chasing contractors
With the Renters’ Rights Bill introducing stricter regulations, staying on top of maintenance tasks is more important than ever. Fixflo’s Planned Maintenance module allows you to stay compliant with all statutory standards easily, so you can avoid the risks of noncompliance.
When you use Contractor Marketplace to complete planned maintenance tasks, you can benefit from our contractors' SLAs. Marketplace contractors are instructed 60 days prior to the compliance deadline, with the option to require landlord approval 90 days in advance. We commit to 100% compliance for planned maintenance jobs instructed more than 30 days before the due date, with invoices and certificates submitted within 24 hours of work being completed.
The compliance matrix in the planned maintenance module offers a visual overview of service events like Gas Safety Certificates (GSCs), Electrical Installation Condition Reports (EICRs) and more, highlighting compliant and non-compliant items so nothing slips through the cracks. This allows you to quickly identify and address issues, ensuring properties meet standards.
Additionally, integrating with the Contractor Marketplace enables automation of maintenance tasks, connecting you with vetted professionals to carry out necessary works, further simplifying compliance management.
2. Aidenn: Tackle damp and mould proactively
The Renters' Rights Bill will introduce Awaab's Law to the private rented sector, as well as significant fines for landlords who breach it: £7,000 for first time offenses, and up to £40,000 for multiple breaches.
In light of the introduction of Awaab’s Law, which mandates prompt action on damp and mould issues, Fixflo introduces Aidenn, the agentic AI-powered repairs assistant trained on over 75,000 real repairs.
Aidenn can help to identify different types of mould and suggest strategies that tenants can use to resolve it in their own language as soon as it’s reported, making it much easier to deliver advice to your tenants at all hours, no matter who they are.
Aidenn can also assist agents with recommendations on how to provide an effective, long-term solution for damp and mould related issues. This proactive approach ensures that such problems are managed swiftly, maintaining property standards in line with the Renters’ Rights Bill.
3. Projects: Group related issues together
The Renters’ Rights Bill may necessitate significant property upgrades to meet new standards. Fixflo’s Projects feature allows property managers to group related issues, facilitating organised management of large-scale renovations.
By consolidating tasks into a single project, you can monitor progress, assign responsibilities, and ensure timely completion of all necessary works. Discover how you can start using Projects in Fixflo on our helpsite.
If you find yourself with too many related issues in your system, you can also use the Merge Issues button to condense them into one item without losing any data. Find out how Merging Issues works here.
4. Audit trail: Document every action
With tenants gaining more power to challenge landlords and agents under the proposed Housing Ombudsman, maintaining a comprehensive record of all maintenance activities is essential. Protect yourself and your business with legal-grade records, automatically tracked in Fixflo.
Fixflo automatically logs every repair and maintenance action, creating an audit trail that includes issue reports, communications, and resolutions. This documentation serves as evidence of compliance and can be invaluable in dispute resolutions, and can be easily exported whenever needed.
5. Tagging: Enhance property management
As tenant rights expand, including the right to request pets, managing property-specific details may become more complex for letting agents—and more details to keep track of means it’s more likely something is going to get missed. Fixflo’s tagging feature allows agents to label properties with specific attributes, such as "pet-friendly", “HMO” or "mould issue".
These tags facilitate efficient filtering and searching, enabling property managers to quickly identify and manage properties based on specific criteria. For example, you can use tags to see easily whether a property has had problems with damp and mould in the past and know to keep an eye out for recurrences of the problem in the future.
Fixflo's raft of features equips you with the tools necessary to meet new regulations, ensure tenant satisfaction, and maintain operational efficiency — without falling foul of the law and racking up significant fines.
For more detailed guidance and support, visit Fixflo's Help Centre
Jonty Shepheard
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