Posts by Jonty Shepheard

As the UK anticipates the second reading of the Renters (Reform) Bill, one significant aspect that has garnered attention is the status of pets and pet owners' rights in rental properties. The...

The future of block management can seem bleak – staff turnover is high, and people are leaving the profession. A recent report by ARMA & IRPM showed less than half see themselves staying in the...

Unlocking the secrets to efficient time and block management is no small feat for block managers. With a myriad of responsibilities ranging from tending to urgent matters to maintaining client...

Planned Preventative Maintenance (PPM) is a vital and unavoidable part of a letting agent’s week. Doing it manually can take hours, but by automating PPM you can win your time back and put it towards...

There’s a lot of talk about ChatGPT and concerns about process automation. Property managers might feel defensive about changes to their jobs and the potential impact of advancing technologies....

As a property manager, you know that effective management agreements are crucial for maximising profitability. These agreements define the relationship between you and your clients and set clear...

This isn’t Camp Crystal Lake and there’s no man in a hockey mask chasing after you, but agency fines for non-compliance with building standards are just as scary and, unlike Jason Voorhees, very real.

In late March, The Telegraph reported rumours within the UK Government that the current requirement for private landlords to ensure their properties have an Energy Performance Certificate of band C...

The average building service charge in the UK can be anywhere between £1,500 and £2,000. Many residents don't realise that the majority of that charge goes back into their resident experience, rather...

With yellow warnings for snow and ice descending on much of the UK this week, we’re taking a look back at chilly Marches of years past and how property managers can protect their buildings from snow...

Affordable housing in the UK is a confusing topic. With overlapping programmes playing out over the last decade and a lack of clarity on exactly what has been achieved, published figures can seem...

When the weather's cold and the cost of gas is rising, it's more important than ever to keep your boiler well-maintained.

Mould and damp is usually considered a problem dealt with by lettings agents and leaseholders rather than block managers, but it can quickly become a major issue for block managers without the right...