Jonty Shepheard

Posts by Jonty Shepheard

On the rare occasion Jonty isn't at her keyboard, she can be found making coffee, reading fantasy or road-tripping – ideally some combination of all three.

Pet Ownership in UK Rental Properties: Navigating the Upcoming...

As the UK anticipates the second reading of the Renters (Reform) Bill, one significant aspect that has garnered attention is the status of pets and pet owners' rights in rental properties. The...

Hiring in block management: Where is the next generation of block...

The future of block management can seem bleak – staff turnover is high, and people are leaving the profession. A recent report by ARMA & IRPM showed less than half see themselves staying in the...

Insider perspectives: Time and block management

Unlocking the secrets to efficient time and block management is no small feat for block managers. With a myriad of responsibilities ranging from tending to urgent matters to maintaining client...

How one lettings agency grew 82% in just three years with Fixflo’s...

Planned Preventative Maintenance (PPM) is a vital and unavoidable part of a letting agent’s week. Doing it manually can take hours, but by automating PPM you can win your time back and put it towards...

Embracing efficiency: why automation and planned maintenance are best...

There’s a lot of talk about ChatGPT and concerns about process automation. Property managers might feel defensive about changes to their jobs and the potential impact of advancing technologies....

Can updating your standard block management agreement simplify your...

As a property manager, you know that effective management agreements are crucial for maximising profitability. These agreements define the relationship between you and your clients and set clear...

Agency fine horror stories: how you can avoid becoming a victim

This isn’t Camp Crystal Lake and there’s no man in a hockey mask chasing after you, but agency fines for non-compliance with building standards are just as scary and, unlike Jason Voorhees, very real.

How EPC requirement updates affect property managers in 2023

In late March, The Telegraph reported rumours within the UK Government that the current requirement for private landlords to ensure their properties have an Energy Performance Certificate of band C...

5 ways you can show residents how service charges improve their lives

The average building service charge in the UK can be anywhere between £1,500 and £2,000. Many residents don't realise that the majority of that charge goes back into their resident experience, rather...

Get ready for freezing weather and emergency repairs in March 2023

With yellow warnings for snow and ice descending on much of the UK this week, we’re taking a look back at chilly Marches of years past and how property managers can protect their buildings from snow...

A plain English guide to affordable housing in the UK

Affordable housing in the UK is a confusing topic. With overlapping programmes playing out over the last decade and a lack of clarity on exactly what has been achieved, published figures can seem...

5 signs your boiler is on the blink…

When the weather's cold and the cost of gas is rising, it's more important than ever to keep your boiler well-maintained.

Are block managers really responsible for damp and mould?

Mould and damp is usually considered a problem dealt with by lettings agents and leaseholders rather than block managers, but it can quickly become a major issue for block managers without the right...