"The AXA solution was a great unique selling point for landlords, and from a business point of view it has helped us to attract new landlords. It’s been a very beneficial service for all involved. By proactively helping tenants with out of hours repairs we’ve also been able to add value to our landlord portfolio. As an agency, we also get the added benefit of the commission.We do take a commission and it has had a positive financial impact for us as a business."

"Our biggest win for both tenants and landlords so far this year is improving our out of hours repairs system. We have worked with Fixflo for quite a while now. They allow tenants to report all repairs online, with photos or videos which we can allow our team of contractors to view. Fixflo will also show our tenants relevant links to help fix an issue themselves, where appropriate. 2 reports have recently been resolved without any contractor attending or cost to the landlord.Over Christmas we signed up with the AXA out of hours maintenance support offered exclusively through Fixflo. This is a massive improvement for our tenants and team. Our tenants know we have them covered 24 hours, our landlords know their investment is safe in our care and our team can take their days off without one eye on the phone."