Fixflo pricing for Lettings

From £0.40 per managed unit/month

+ a £50 software fee/month

 
Basic
£0.40

Unit/month

Unlimited users

Repair reporting to make everyone's lives easier

Essentials
£1

Unit/month

Unlimited users

Dashboards to help you track everything that matters

Pro
£1.20

Unit/month

Unlimited users

Manage planned maintenance and instruct contractors with just a few clicks

Manager
£1.30

Unit/month

Unlimited users

Set and monitor KPIs to deliver fast and accurate decisions

Reactive Repair Reporting

Easy-to-use picture-based reporting

Our picture-based repairs reporting software has over 40 language options to help residents report problems. They can also include photos.

Automatic acknowledgement

When a tenant reports a repair, they are instantly emailed acknowledgement and told what to expect next.

Tenants self-resolve issues

When your residents want to report a repair, our software offers them prompts so they can repair minor issues themselves.

Reporting 24/7 on mobiles, PCs, and tablets

At home, at work or even during a night out, your tenants can report a repair any time from any location using PC, mobile, or tablet.

Branded portal

Use your agency’s logo to brand your Fixflo reporting portal. Your tenants will appreciate knowing they’re in the right place.

Integrations with property management systems

Fixflo integrates with most major property management software, so it’s a welcome addition to your tech stack.

Contractor Marketplace

Video maintenance solution

Tenants can connect to a qualified tradesperson via video in real time within one minute. Up to 25% of issues are solved without having to dispatch a contractor.

24/7 emergency callout

Tenants receive a call within 30 minutes of reporting an issue. If it's an emergency a contractor will be onsite within four hours.

In-hours reactive repairs

Gain access to our network of vetted and trustworthy contractors for in-hours repairs. Emergency dispatch is within four hours and non-emergency dispatch on the same or next working day.

Planned preventative maintenance

We input your planned preventative maintenance (PPM) data into our system. Switch on Co-pilot and relax knowing all those repetitive tasks are assigned to a vetted contractor. 

Workflow Management

Track teams, contractors, and repairs

An all-in-one dashboard lets you track your teams, contractors and maintenance issues at a single glance.

End-to-end works order management

Track and progress jobs with just a few clicks.

Communications, quotes, and invoices in one place

All the information connected to repairs and maintenance is available in one auditable system.

Contractor compliance tracking

Our system sends a message to your contractors so they know when to update their certificates and insurance documents.

Contractor app

Tradespeople are always on the move. Our app means they can submit quotes, update jobs, and manage invoices at the click of a button.

Automate reactive repairs with Co-pilot

Use our if-this-then-that automation tool (Co-pilot) to instruct contractors without lifting a finger.

Planned Preventative Maintenance

Planned maintenance management

Never risk a fine because a gas safety certificate or an EICR is out of date. Assign contractors recurring maintenance tasks.

Track contractor management

Reports, communications, and invoices are kept in one auditable system.

Monitor portfolio compliance

View all your properties at the same time to ensure compliance across your portfolio.

Templates for fast responses

Make communications fast and easy by using templates to create automated responses.

Customisable Dashboards

Configure dashboards for data-led decisions

Customise your data to put real-time information at the heart of your decision making.

Set SLAs for your suppliers and measure your internal KPIs

Our dashboards let you manage and visualise your SLAs and KPIs so you can optimise your performance.

*Prices apply to new customers, exclude VAT, setup fees, and integration costs. Minimum monthly fee is £50 (ex VAT) + 0.40p per managed unit. Minimum number of properties is 50. If an integration is required and/or you manage more than 1000 units, please contact us for a tailored quotation.

Success stories

Case Studies_Liberty Blue

"Signing up to a platform like Fixflo – to whom I have no connection other than as a customer – will improve things for you and your clients dramatically".

- Regina Mangan, Director of Liberty Blue Estate Agents & Auctioneers

Case Studies_Chelton Brown

"The self-resolution guidance and advice pop-ups have prevented 16% of repairs from being reported which has helped us to save our landlords £75k".

- Chelton Brown

Case Studies_Trinity

"Everyone in our business has embraced Fixflo – it’s now our core, front-end system for customers and maintenance. Our contractors are also engaged because Fixflo streamlines the entire process for them, making it easier for them to manage jobs and submit invoices".

- Gary Tarrant - Managing Director of Trinity Estates

FAQs

Tenants, contractors, and landlords can use our software to report repairs, okay costs, and manage certifications. They don’t need to call you because the software lets them know when everything is received. Your phone will ring a lot less and your texts and emails will be reduced too.

Yes. The Fixflo system is picture-based so tenants can specify the issue and include a photo when they make a report. If the issue is serious, you can opt to use a popup to tell tenants to report directly by phone or even call the authorities. Non-life threatening issues that are high risk like water leaks are handled as urgent and benefit from a detailed report.

When a tenant reports a repair or a contractor completes an estimate, the system updates instantly, so you never have to worry about a delay. And if your landlords approve costs, you know about it immediately.

We can make managing works orders much less complicated. With just a few clicks in the system, you can see and update your work orders. Our software was designed with busy property managers in mind.

Clear repair reporting lets tenants specify exactly what the issue is. Our popups guide your tenants to resolve minor issues. The result? A 20% reduction in the number of callouts and increased first-time fixes, Not only do you save your contractors’ valuable time, you also have fewer requests to manage.

No, not at all. You and your team receive complete support to begin using the system. At every step, we support you. And, Fixflo Academy gives you a wide range of online courses to help you with all the features our software offers.