-You may be familiar with lettings repairs and maintenance management software - it’s one of the cornerstones of proptech, a proven addition to any business looking to streamline its repair reporting processes. For block managers, though, there are specific block management digital solutions that can be vital to any business which wants to grow its revenue. But what is repairs and maintenance management software for block management? How does it differ from the same software used for lettings? Most importantly, what does it provide?
Block managers are likely to have a lot of units in their portfolio, and it can naturally be cumbersome to deal with all of them - this problem is exacerbated in a small team. Any block management-specific repairs and maintenance management software solution should include a portfolio feature where a user can look over the entirety of a portfolio at once. This will allow them to see any red flags instantly, and take action to remove them, thus increasing efficiency and cost-effectiveness.
Additionally, time and date-stamped communications logs make it easy to go over previous correspondence and find pertinent information if required, as well as ensuring compliance at all times.
Simplified business growth
One of the biggest challenges of achieving business growth in block management is the cost associated with recruitment of people to perform data management and other standard tasks as a portfolio grows. As we have seen, though, these systems are flexible and scalable enough to take on increased portfolio sizes and workloads with ease. This ensures that senior figures can concentrate on other areas while entire blocks are taken on with the minimum of fuss.
Following on from a previous point, compliance and accountability are very important in property management, but any disputes can be incredibly difficult to solve if they occur in the block management sphere. This is because there are a lot of different parties and stakeholders who could be involved, and the likelihood of the situation devolving into a slanging match is greatly increased.
With block management repairs and maintenance management software, audit trails are much more visible, allowing for easily trackable processes. With contact points logged as well, any dispute should be easily solvable.
When you have a sizeable portfolio, staying on top of it can be next-to-impossible - if you can’t see the big picture as well as the details, things will always slip through the cracks. However, most block management software solutions will include a dashboard in which you can see every development in every property you manage as it comes in. This allows you to take immediate action and provide a more responsive service.
You can even use built-in compliance matrixes to plan works proactively - fire risk assessments, for instance, have to be performed annually. You’ll be told when works are overdue and prompted to complete them. This helps you stay compliant and within regulations.