Legislation stipulating the amount a holding deposit could be (capped at up to one week’s rent) was previously laid out under the Renting Homes (Fees etc) (Wales) Act of 2019 but, although there...

In the digital age, marketing information revealing customer online footprint and content-consumption behaviour is paramount to the success of any marketing strategy. Letting & sales agencies are...

Property management software is finally getting its due in the lettings industry. Providing letting agents with the opportunity to cut costs, streamline their processes and boost service levels,...

Let's start with the basics. What is a management order? When might the council use one? Put simply, these are legal devices enabling a council to take over the running of a property. There are a...

It might be the season of goodwill but landlords and lettings agents need to be prepared for what’s in store for the private rented sector in 2020. While it won’t quite be the winter of discontent...

It's well documented that the UK is a nation full of animal lovers, with 40% of people owning a pet of some description. Despite this, statistics show that just 7% of landlords advertise rental...

Product Care are always on hand for landlords and letting agents with their unique Repair or Replace service enabling them to easily repair a tenant’s broken appliance cost-effectively or indeed...

The Housing Health and Safety Rating System (HHSRS) is a government standard for conducting risk assessments in rental properties. And, as of 20th March 2019, the Homes (Fitness for Human...

In 2018 the Equalities and Human Rights Commission found that 93% of homes in the UK were not wheelchair accessible. As a result, 365,000+ disabled people currently live in buildings that are not...

Sometimes, change is for the better.

But only if you do it right.

Introducing new processes and software systems into your business or organisation can either be highly disruptive or an impeccably...

The impact of the Tenant Fees Ban to the rental market in England and Wales cannot be ignored. But while everybody knows what it prohibits (fees for supplementary services to tenants) how many of...

The HHSRS, or Housing Health and Safety Rating System to give it its full title, is a system designed to assess potential hazards in a home. Created in 2006 to help improve conditions in rental...

A CASE in which four tenants were able to claim £15,000 (the equivalent of almost a year’s rent) from their landlord has sent alarm bells ringing through the industry. By the tenants’ own...