Nygel Scourfield, interim head of property services at ReSI Capital Management
Nygel will be working closely with the Fixflo team to help to develop their repairs, maintenance and compliance management software with a particular focus on resident safety and the resident experience.
Commenting on his appointment Nygel said “Whether from increased expectations of customer service, new impending legislation such as the Building Safety Bill or operational challenges from the current pandemic, demands on property managers and operators keep rising. Having worked with the Fixflo team over the past year, including as part of the same working group on the Residents’ Voice, I’ve been impressed by their drive to deliver simple focussed solutions to meet the needs of residents, property managers, contractors and other stakeholders such as freeholders and RMC directors.”
Rajeev Nayyar, Managing Director of Fixflo added “Nygel’s depth of experience will be invaluable as we accelerate our investment in product development for both the block management and social housing sectors. We’re looking forward to working with him in the months and years to come.”
Nygel joins other Fixflo advisors including Kevin Watson, commercial and operations director at build to rent landlord PLATFORM_, Mike Wroe former CFO of Just Eat and Steve Pankhurst founder of FriendsReunited.
Since leaving Firstport in April, Nygel has undertaken various consultancy and advisory roles helping housing associations to improve their customer experience at scale with an emphasis on using and piecing together technology to enhance the resident journey.
Fixflo’s repairs and maintenance platform is used by professional property managers to manage more than a million homes across the UK across a range of sectors including block management, build to rent, social housing, AST management and purpose-built student accommodation.
