With agencies across England still getting to grips with the fundamental changes to Section 21 we at Fixflo and The Association of Residential Letting Agents ( ARLA) have produced timelines to help you to understand how the new provisions to prevent retaliatory eviction work.
The timelines highlight the importance of providing an “Adequate Response” to each and every repair request received if an agency or its landlord client wishes to have certainty that a Section 21 Notice cannot be retrospectively invalidated.
David Cox, Managing Director of ARLA, commented that:

It has become apparent through speaking to our members that the full scope of the changes has not been fully understood across the industry. Put simply, if you provide what the legislation considers to be an adequate response to every repair request then any Section 21 Notice that you serve cannot be invalidated for being retaliatory. While each agency will need to make its own assessment of the legislation as the law remains subject to interpretation by the courts, in the absence of further Government guidance we consider that the Fixflo method for handling the need to provide an adequate response constitutes best practice for the lettings industry.
Landlord and tenant legal expert Tessa Shepperson added:
“I’m a trained lawyer who specialises in this area of law and it took me several hours to fully get to grips with these changes which should, if properly drafted, have been readily understood by non-lawyers.  While it’s still open for the Courts to interpret the legislation as they see fit, providing an adequate response to every repair request and being able to evidence that response is the best way for anyone managing a property, whether landlord or agent, to protect their business.” 
Due to the new timing restrictions on the service of a Section 21 Notice for affected tenancies the first cases under the new rules will not reach the Courts until April 2016.
To download and print a copy of the timelines  please click here.
For more information on the changes to Section 21  please click here.
Zahraa Valu

Zahraa Valu

Blog Disclaimer

This article is intended for information purposes only and does not constitute legal advice. If you have any questions related to issues in this article, we strongly advise contacting a legal professional.

These blog posts are the work of Fixflo and are licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License. In summary, you are welcome to re-publish any of these blog posts but are asked to attribute Fixflo with an appropriate link to www.fixflo.com. Access to this blog is allowed only subject to the acceptance of these terms.

Zahraa Valu
By Zahraa Valu