What Does it Mean to Give a Personal Service?

Is a personal service being available to answer the phone? Of course a cup of coffee and a mineral water is a nice touch... But is it enough? Although the basics of being personable and contactable are still essential aspects of a personal service, modern consumers demand something more from their interactions.

Our guide; What Does it Mean to Give a Personal Service takes a look the modern expectations around providing a top level service, including:

• The differences between old and new customer service 
• A look at what modern consumers expect from business services
• How these expectations affect lettings agents and property managers
• Some of the most effective tools to help you meet your customers expectations

You can download the quick guide for free by filling in the form to the right ➡