We get it. Out-of-hours emergencies are a fact of life. But with Fixflo and PropCall together, you can direct weekend and out-of-hours calls to a team of UK-based and fully trained property professionals who triage the issue and send out a fully qualified, vetted, and insured tradesperson.
PropCall was founded through the coming together of experienced property managers and communications technology experts, as a direct result of a need for skilled and professional supervision of managed assets outside of 9-5. The business now manages 250,000 units. Uniting Fixflo Contractor Marketplace with PropCall's experienced property managers provides a low-cost value-add to your agency. It’s an opportunity to build stronger relationships with your residents and your landlords. Not to mention give your team a new level of work-life balance.
Yes. With PropCall and Fixflo your residents can report emergencies and have them triaged by the PropCall team, even in the dead of night when Santa is making his yearly appearance. If a callout is necessary, a vetted, certified, and fully insured contractor is dispatched.
Tenants are called within 30 minutes of reporting the issue and if it's an emergency, a contractor will be onsite within 4 hours.
Getting your residents and landlords to understand how Fixflo and PropCall together can improve out-of-hours emergency repairs is essential. We created a short guide to do just that.
You can expect all reports and callouts to be logged and recorded in your Fixflo system. You know what happened and when. And, if there are further actions to take, you can decide on the next steps.
If you’re already a Fixflo customer, it only takes 30 minutes to add PropCall to the system.