Tenant Management

How to encourage your occupiers to recycle

As climate change and sustainability become more pressing issues, attention is turning towards recycling and the need to minimise waste. Britain’s recycling rate fell from 45.5% in 2019 to 44% in 2020 as a result of Covid’s disruption to services....

Joe Parish
By Joe Parish
What is IDVT and how will it improve right to rent checks?

In a major shake-up of current identification processes, the Government will be introducing identity document validation technology (IDVT) to allow right to rent checks on UK and Irish passport...

What should letting agents do when a key is lost?

It may not happen often, but most letting agents who’ve been around a bit will know the terrible, gut-wrenching feeling you get when you realise you’ve lost a key to a managed property. This mishap...

The complete guide to property management

Having an efficient Property Management team and process is key to a successful Letting Agency business. Landlords are won, upsold and lost based on how well their properties are managed, making it a...

Why are tenancy deposit disputes still happening?

Although the number of tenancy disputes settled by tenancy deposit schemes is going down for the first time in over a decade, there are still tens of thousands of disagreements over deposits every...

Changes to section 8 notice periods in 2021 explained [flowchart]

1 June 2021 saw the latest changes under the Coronavirus Act to the section 8 and section 21 notice procedures in England. Before the COVID-19 pandemic, the grounds of section 8 had differing notice...

Agent's guide to the Housing Possession Mediation Service

As part of its ongoing response to the COVID-19 pandemic and its impact on the lettings market, the Government has released details of its mediation pilot scheme in England, the Housing Possession...

Why use a third-party inventory service?

More and more lettings agents are starting to use third-party companies to carry out their inventory at check-in. But do you know what's involved?

7 key insights about the BTR resident journey

As the year draws to a close, we spoke to our BTR (build to rent) Industry Advisor and Operations & Commercial Director at PLATFORM_, Kevin Watson, to get his insights on how BTR operators can...

What Does a Property Manager Do?

Everyone in the property industry will have met (or been) a Property Manager (PM) at one point or another. Often, the title is taken for granted - there can be an unspoken assumption that everyone...

8 Things Landlords & Agents Should Know about Universal Credit

Since the COVID-19 crisis began, nearly two million applications (as of 4 May) were made for Universal Credit, which is a payment to help with your living costs if you’re on a low income or out of...

Changes in Holding Deposit Requirements for Welsh Agents and Landlords

Legislation stipulating the amount a holding deposit could be (capped at up to one week’s rent) was previously laid out under the Renting Homes (Fees etc) (Wales) Act of 2019 but, although there is a...

Will Tenants With Pets Be Better Off in 2020?

It's well documented that the UK is a nation full of animal lovers, with 40% of people owning a pet of some description. Despite this, statistics show that just 7% of landlords advertise rental...