Tenant Management

Renters (Reform) Bill published

Promised in 2019, the Renters (Reform) Bill has finally been published by the Government. Aimed at creating a fairer private rental sector, the Bill includes sweeping changes to tenants’ rights, including abolishing Section 21 no-fault evictions. 

Stuart Armstrong
By Stuart Armstrong
Get ready for freezing weather and emergency repairs in March 2023

With yellow warnings for snow and ice descending on much of the UK this week, we’re taking a look back at chilly Marches of years past and how property managers can protect their buildings from snow...

5 signs your boiler is on the blink…

When the weather's cold and the cost of gas is rising, it's more important than ever to keep your boiler well-maintained.

Avoid fines and keep your license: 24/7 emergency contacts

Mandatory rental licenses often include a legally enforceable clause giving tenants the right to emergency contact details that must be available 24/7.

How antisocial behaviour threatens your HMO license

Letting agents and property managers frequently loose their HMO licenses for failing to manage tenants’ antisocial behaviour (ASB). As a condition of the license, you are responsible for managing any...

Three ways to communicate better with your social tenants

It’s no secret that tenants are often unhappy with their landlords. With the Regulator of Social Housing introducing tenant satisfaction measures from 1 April 2023, it’s time to assess new avenues...

Section 21 notice abolition - should agents be worried?

The Government has been interested in abolishing Section 21 for a long time now. With it renewing its commitment to the process in its Renters’ Reform white paper, published earlier this summer, the...

How to encourage your occupiers to recycle

As climate change and sustainability become more pressing issues, attention is turning towards recycling and the need to minimise waste. Britain’s recycling rate fell from 45.5% in 2019 to 44% in...

What is IDVT and how will it improve right to rent checks?

In a major shake-up of current identification processes, the Government will be introducing identity document validation technology (IDVT) to allow right to rent checks on UK and Irish passport...

What should letting agents do when a key is lost?

It may not happen often, but most letting agents who’ve been around a bit will know the terrible, gut-wrenching feeling you get when you realise you’ve lost a key to a managed property. This mishap...

The complete guide to property management

Having an efficient Property Management team and process is key to a successful Letting Agency business. Landlords are won, upsold and lost based on how well their properties are managed, making it a...

Why are tenancy deposit disputes still happening?

Although the number of tenancy disputes settled by tenancy deposit schemes is going down for the first time in over a decade, there are still tens of thousands of disagreements over deposits every...