Everyone in the property industry will have met (or been) a Property Manager (PM) at one point or another. Often, the title is taken for granted - there can be an unspoken assumption that everyone...

By law, anyone responsible for a property owes a duty of care to people who might visit or use the property. This principle imposes a duty on landlords to protect their tenants from harm. The duty...

While PropTech undoubtedly has a lot to offer, for those less comfortable with tech, it can seem like there are almost too many choices. Terms like management systems, PMS, cloud-based are frequently...

LET’S talk about repairs. The bane of every landlord’s life – some days it can feel as though the only contact you have with your tenant or managing agent is via one repairs report or another. But...

Property management software is finally getting its due in the lettings industry. Providing letting agents with the opportunity to cut costs, streamline their processes and boost service levels,...

The recently published Fixflo Lettings Report 2019 found that more and more private landlords prefer to use their own contractors: 70% of landlords said they only used their own contractors, up from ...

Sometimes, change is for the better.

But only if you do it right.

Introducing new processes and software systems into your business or organisation can either be highly disruptive or an impeccably...

In the wake of the enactment of the Tenant Fees Act 2019, The Property Ombudsman (TPO) has made a number of changes to its Code of Practice, many of which concern best practice around the repairs and...

We love AgentOS, formerly known as LetMC, - it's one of our favourite property management systems, as cited in our blog and in our Property Management Software Buyer's Guide. Here's a brief guide to...

We love MRI Software - it's one of our favourite property management systems, as cited in our blog and in our Property Management Software Buyer's Guide. Here's a brief guide to its features and...

Co-op Homes (part of the RHP Group) has become one of the first not-for-profit housing associations to use Fixflo, the market leading repairs and maintenance management software. This will help Co-op...

Making landlords aware of their responsibilities when it comes to the temperature of their properties…

When it comes to maintenance and repairs, staying compliant (and within the bounds of the law) can be a contentious issue. Most of the rules around repairs are based on the interpretation of laws and...