What is PPM (Planned Preventative Maintenance)?

A property is more often than not the most valuable asset an individual, company or organisation will own. Consistent planned preventative maintenance (PPM) is key to ensuring the asset holds its...

When is a landlord liable for injuries to a tenant?

By law, anyone responsible for a property owes a duty of care to people who might visit or use the property. This principle imposes a duty on landlords to protect their tenants from harm. The duty...

How to Digitise Your Repairs and Maintenance Process Inclusively

While the Internet plays an increasingly large role in our lives (especially during lockdown when more of us spend most of the day on Zoom calls!), it’s important to remember that not everyone has...

Coronavirus: Repairs & Maintenance Should Carry On, Says Government

This is an unprecedented time for most if not all of us. Since the government's call for self-isolation and shielding began earlier in March, many business and personal activities have come to a...

What's the difference between a PMS and repairs management software?

While PropTech undoubtedly has a lot to offer, for those less comfortable with tech, it can seem like there are almost too many choices. Terms like management systems, PMS, cloud-based are frequently...

What should a repairs report template include?

LET’S talk about repairs. The bane of every landlord’s life – some days it can feel as though the only contact you have with your tenant or managing agent is via one repairs report or another. But...

The 15 Best Property Management Software Systems In The UK

Property management software is finally getting its due in the lettings industry. Providing letting agents with the opportunity to cut costs, streamline their processes and boost service levels,...

Product Care Gives Their Advice for Keeping Your Appliances in Good...

Product Care are always on hand for landlords and letting agents with their unique Repair or Replace service enabling them to easily repair a tenant’s broken appliance cost-effectively or indeed...

6 Cost-Effective Preventive Maintenance Tips for Rental Properties

Many homeowners moving out of their starter home and upgrading to a bigger house may consider becoming a landlord and renting out their old home for residual income rather than selling it. If this is...

3 Things Landlords Should Consider When Choosing Contractors

The recently published Fixflo Lettings Report 2019 found that more and more private landlords prefer to use their own contractors: 70% of landlords said they only used their own contractors, up from ...

How to Get Change Management Right When Introducing New Processes and...

Sometimes, change is for the better.

But only if you do it right.

Introducing new processes and software systems into your business or organisation can either be highly disruptive or an impeccably...

Provide 24-Hour Emergency Contact for Licensed Properties Or Risk Up...

Not surprisingly, there’s a little-known requirement among all the complicated property licensing regulations. Under section 67 and section 90 of the Housing Act 2004, local authorities can enforce...

Comply With TPO Code of Practice Changes: You Need to Have This...

In the wake of the enactment of the Tenant Fees Act 2019, The Property Ombudsman (TPO) has made a number of changes to its Code of Practice, many of which concern best practice around the repairs and...