How is the RICS service charge residential management Code changing?
Industry body RICS (The Royal Institution of Chartered Surveyors) is currently consulting on changes to be made to its ‘Service charge residential management code’ and is inviting industry input and...
Ex-ARMA chief joins Fixflo as Industry Advisor
Industry-leading maintenance management software provider Fixflo has announced the appointment of Nigel Glen as its latest Industry Advisor. This appointment follows those of Nygel Scourfield and...
Renting Homes (Wales) Act 2016: How will it affect tenancies?
Landlords, agents and tenants in Wales are soon set to face the biggest change to their housing law for decades. Designed to simplify tenancy legislation and improve conditions in rented homes in...
The Property Institute's Executive Chair shares thoughts on RTM...
Since The Commonhold and Leasehold Reform Act of 2002, many leaseholders have acquired the right to manage their block through a right to manage (RTM) company. While this has advantages for...
What is Build to Rent property management?
In order to look at what Build to Rent (BTR) property management means, it’s important to first examine exactly what Build to Rent is, and how it differs from the traditional lettings model. Build to...
7 best practices for property management
As we head into the final quarter of the year, what better time to review the best practices for property management? Being at the top of your game and ensuring you have all your property management...
A lettings agent’s lesson on engaging with TPO and handling complaints
On 18 May 2021, Fixflo ran Handling Complaints: A Lettings Agent’s Lesson on Engaging with TPO, a webinar to explore the ways in which agents can protect their business reputation in case a client...
5 building safety questions block managers like you are asking
Following on from the webinar we hosted about what the upcoming building safety reform will mean for block managers, we’ve put together a quick summary of the building safety questions on block...
Building safety reform: What does it mean for block managers?
With the building safety reform very much at the forefront of block managers' minds and new regulations en-route, Fixflo put together a panel of residential property management experts including...
Making customer experience the heart of your maintenance strategy
According to a survey of 170 Leasehold and Block Management companies in Fixflo’s Leasehold and Block Management Report 2019, 82% said they lost clients because customer expectations were misaligned...
Do you have to provide alternative accommodation when a property is...
With more and more extreme weather events occurring across the globe, it’s no longer possible to deny the effects of climate change are causing chaos. We take a look at what this chaos means for the...
What Does a Property Manager Do?
Everyone in the property industry will have met (or been) a Property Manager (PM) at one point or another. Often, the title is taken for granted - there can be an unspoken assumption that everyone...
When is a landlord liable for injuries to a tenant?
By law, anyone responsible for a property owes a duty of care to people who might visit or use the property. This principle imposes a duty on landlords to protect their tenants from harm. The duty...