Building safety reform: What does it mean for block managers?

With the building safety reform very much at the forefront of block managers' minds and new regulations en-route, Fixflo put together a panel of residential property management experts including...

Making customer experience the heart of your maintenance strategy

According to a survey of 170 Leasehold and Block Management companies in Fixflo’s Leasehold and Block Management Report 2019, 82% said they lost clients because customer expectations were misaligned...

Do you have to provide alternative accommodation when a property is...

With more and more extreme weather events occurring across the globe, it’s no longer possible to deny the effects of climate change are causing chaos. We take a look at what this chaos means for the...

What Does a Property Manager Do?

Everyone in the property industry will have met (or been) a Property Manager (PM) at one point or another. Often, the title is taken for granted - there can be an unspoken assumption that everyone...

What is PPM (Planned Preventative Maintenance)?

A property is more often than not the most valuable asset an individual, company or organisation will own. Consistent planned preventative maintenance (PPM) is key to ensuring the asset holds its...

When is a landlord liable for injuries to a tenant?

By law, anyone responsible for a property owes a duty of care to people who might visit or use the property. This principle imposes a duty on landlords to protect their tenants from harm. The duty...

What's the difference between a PMS and repairs management software?

While PropTech undoubtedly has a lot to offer, for those less comfortable with tech, it can seem like there are almost too many choices. Terms like management systems, PMS, cloud-based are frequently...

What should a repairs report template include?

LET’S talk about repairs. The bane of every landlord’s life – some days it can feel as though the only contact you have with your tenant or managing agent is via one repairs report or another. But...

The 16 Best Property Management Software Systems In The UK

Property management software is finally getting its due in the lettings industry. Providing letting agents with the opportunity to cut costs, streamline their processes and boost service levels,...

3 Things Landlords Should Consider When Choosing Contractors

The recently published Fixflo Lettings Report 2019 found that more and more private landlords prefer to use their own contractors: 70% of landlords said they only used their own contractors, up from ...

How to Get Change Management Right When Introducing New Processes and...

Sometimes, change is for the better.

But only if you do it right.

Introducing new processes and software systems into your business or organisation can either be highly disruptive or an impeccably...

Provide 24-Hour Emergency Contact for Licensed Properties Or Risk Up...

Not surprisingly, there’s a little-known requirement among all the complicated property licensing regulations. Under section 67 and section 90 of the Housing Act 2004, local authorities can enforce...

Comply With TPO Code of Practice Changes: You Need to Have This...

In the wake of the enactment of the Tenant Fees Act 2019, The Property Ombudsman (TPO) has made a number of changes to its Code of Practice, many of which concern best practice around the repairs and...