Repairs & Maintenance

What is Build to Rent property management?

In order to look at what Build to Rent (BTR) property management means, it’s important to first examine exactly what Build to Rent is, and how it differs from the traditional lettings model. Build to Rent was originally an American invention that...

Joe Parish
By Joe Parish
7 best practices for property management

As we head into the final quarter of the year, what better time to review the best practices for property management? Being at the top of your game and ensuring you have all your property...

A lettings agent’s lesson on engaging with TPO and handling complaints

On 18 May 2021, Fixflo ran Handling Complaints: A Lettings Agent’s Lesson on Engaging with TPO, a webinar to explore the ways in which agents can protect their business reputation in case a client...

5 building safety questions block managers like you are asking

Following on from the webinar we hosted about what the upcoming building safety reform will mean for block managers, we’ve put together a quick summary of the building safety questions on block...

Building safety reform: What does it mean for block managers?

With the building safety reform very much at the forefront of block managers' minds and new regulations en-route, Fixflo put together a panel of residential property management experts including...

Making customer experience the heart of your maintenance strategy

According to a survey of 170 Leasehold and Block Management companies in Fixflo’s Leasehold and Block Management Report 2019, 82% said they lost clients because customer expectations were...

Do you have to provide alternative accommodation when a property is...

With more and more extreme weather events occurring across the globe, it’s no longer possible to deny the effects of climate change are causing chaos. We take a look at what this chaos means for...

What Does a Property Manager Do?

Everyone in the property industry will have met (or been) a Property Manager (PM) at one point or another. Often, the title is taken for granted - there can be an unspoken assumption that everyone...

What is PPM (Planned Preventative Maintenance)?

A property is more often than not the most valuable asset an individual, company or organisation will own. Consistent planned preventative maintenance (PPM) is key to ensuring the asset holds its...

When is a landlord liable for injuries to a tenant?

By law, anyone responsible for a property owes a duty of care to people who might visit or use the property. This principle imposes a duty on landlords to protect their tenants from harm. The duty...

How to Digitise Your Repairs and Maintenance Process Inclusively

While the Internet plays an increasingly large role in our lives (especially during lockdown when more of us spend most of the day on Zoom calls!), it’s important to remember that not everyone has...

Coronavirus: Repairs & Maintenance Should Carry On, Says Government

This is an unprecedented time for most if not all of us. Since the government's call for self-isolation and shielding began earlier in March, many business and personal activities have come to a...

What's the difference between a PMS and repairs management software?

While PropTech undoubtedly has a lot to offer, for those less comfortable with tech, it can seem like there are almost too many choices. Terms like management systems, PMS, cloud-based are...