Although they are not the easiest things to do, establishing and following robust work processes is important for any business.  This is especially so with letting agencies. They not only help win...

As it's been months since the extension of mandatory HMO licensing in England, we wanted to reflect on the impact of the changes and look to what the future may hold.

Since the new legislation surrounding HMO licensing came into effect in October 2018, councils have increasingly been cracking down on landlords letting homes without the proper licence. Although...

If you're a property manager working in lettings, chances are, you've heard of the Tenant Fees Act 2019, the Housing Health and Safety Rating System (HHSRS) and even its younger cousin Homes...

Did you know that (as of 1st June 2019) you need to offer your tenant the right to be present when you access their property? Or that you now need to make a provision for non-native speakers?...

Traditionally seen as something that only affects the elderly, trips and falls around the home cost the NHS an estimated £425 million per year - and the reality is that missing a step or tripping...

It’s been a busy year for the lettings industry, with changes to legislation aplenty. We’ve already had the Tenant Fees Act 2019 (aka the fees ban), as well as the introduction of the Fitness for...

We love MRI Software - it's one of our favourite property management systems, as cited in our blog and in our Property Management Software Buyer's Guide. Here's a brief guide to its features and...

Property management is a tricky job, with the property manager often needing to switch between roles to do their job effectively. If you’re a letting agent, or a block manager, you’ll know already...

Why is it that some letting agents seem more successful than others? Is it down to their sales techniques, or perhaps it’s the CEO’s contacts? Although sometimes it might seem that one agent has...

AS Bob Dylan once said, the time’s they are a-changin’ – and never is that more true than in today’s lettings industry. Even before this month’s Tenant Fee Act, agencies knew they had to move with...

The legislation about what constitutes a house of multiple occupancy (HMO) is quite complex, with different councils designating different things and a raft of exclusions and exceptions to the...

The Minimum Energy Efficient Standards, or the MEES, were introduced in April 2015. The standards are designed to ensure that all rented residential and commercial property are suitably...