How to Get Change Management Right When Introducing New Processes and...

Sometimes, change is for the better.

But only if you do it right.

Introducing new processes and software systems into your business or organisation can either be highly disruptive or an impeccably...

5 Things You Should Know About Penalties For Breaching Tenant Fees Act

The impact of the Tenant Fees Ban to the rental market in England and Wales cannot be ignored. But while everybody knows what it prohibits (fees for supplementary services to tenants) how many of us...

A Complete Guide to HHSRS Assessment and Hazards

The HHSRS, or Housing Health and Safety Rating System to give it its full title, is a system designed to assess potential hazards in a home. Created in 2006 to help improve conditions in rental...

3 HMO Key Facts Landlords and Tenants Should Know About

A CASE in which four tenants were able to claim £15,000 (the equivalent of almost a year’s rent) from their landlord has sent alarm bells ringing through the industry. By the tenants’ own admission,...

6 Common Defenses and Counterclaims That Tenants Use to Escape...

With Section 21 potentially on its way out, all eyes are on Section 8 as the best remaining means of evicting a tenant. But thousands of Section 8 eviction notices fail each year because tenants...

Provide 24-Hour Emergency Contact for Licensed Properties Or Risk Up...

Not surprisingly, there’s a little-known requirement among all the complicated property licensing regulations. Under section 67 and section 90 of the Housing Act 2004, local authorities can enforce...

Everything You Should Know About Section 21

As the Government has announced plans to repeal Section 21 of the housing act, we take a look at what this means for letting agents and landlords.

Known as the ‘no-fault-evictions’ legislation,...

How to Increase The Rent

With Brexit looming on the  horizon, the number of buy-to-let transactions has been dwindling, that means fewer landlords are increasing their portfolio of rental properties. Further to this...

Top Tips for Handling Bad Tenants

In the majority of cases, tenants are great. They are usually the law-abiding guardians of the landlord's property, which is often the biggest investment the landlord would make in their lifetime....

How to Win More Landlords: A Business Strategy

In property, the need to progress and attain more resources and as strong a market position as possible is just as important as it is in every other industry. The resource you need to ensure that...

Comply With TPO Code of Practice Changes: You Need to Have This...

In the wake of the enactment of the Tenant Fees Act 2019, The Property Ombudsman (TPO) has made a number of changes to its Code of Practice, many of which concern best practice around the repairs and...

HMO Law Changes Explained in 4 Minutes

As it's been months since the extension of mandatory HMO licensing in England, we wanted to reflect on the impact of the changes and look to what the future may hold.

What is the TPO Code of Practice and Why is It Important for Letting...

Did you know that (as of 1st June 2019) you need to offer your tenant the right to be present when you access their property? Or that you now need to make a provision for non-native speakers? These...