When is a landlord liable for injuries to a tenant?

By law, anyone responsible for a property owes a duty of care to people who might visit or use the property. This principle imposes a duty on landlords to protect their tenants from harm. The duty...

How to Digitise Your Repairs and Maintenance Process Inclusively

While the Internet plays an increasingly large role in our lives (especially during lockdown when more of us spend most of the day on Zoom calls!), it’s important to remember that not everyone has...

8 Things Landlords & Agents Should Know about Universal Credit

Since the COVID-19 crisis began, nearly two million applications (as of 4 May) were made for Universal Credit, which is a payment to help with your living costs if you’re on a low income or out of...

4 Key PRS Changes Caused by COVID-19

As the impact of the COVID-19 outbreak continues to be felt across the world, new rules relating to housing have been put in place, some of which have redefined the UK rental landscape...

The Missing Pieces to Your Lettings Puzzle

As the shock of the last six weeks wears off and we look towards the future, this frozen market presents a unique opportunity - the opportunity to reflect on our companies in detail. With the...

Coronavirus: Repairs & Maintenance Should Carry On, Says Government

This is an unprecedented time for most if not all of us. Since the government's call for self-isolation and shielding began earlier in March, many business and personal activities have come to a...

What's the difference between a PMS and repairs management software?

While PropTech undoubtedly has a lot to offer, for those less comfortable with tech, it can seem like there are almost too many choices. Terms like management systems, PMS, cloud-based are...

What should a repairs report template include?

LET’S talk about repairs. The bane of every landlord’s life – some days it can feel as though the only contact you have with your tenant or managing agent is via one repairs report or another. But...

COVID-19 Government Financial Support Explained

According to statistics released by the Department of Business, Energy and Industrial Strategy in October 2019, the vast majority (over 99%) of the country's 5.9 million private businesses employ...

Lettings & Property Management in the Age of COVID-19

In merely a few months, COVID-19, more widely known as "coronavirus", has already affected many industries. The viral pandemic has put many forms of consumer and business activities to a halt....

Changes in Holding Deposit Requirements for Welsh Agents and Landlords

Legislation stipulating the amount a holding deposit could be (capped at up to one week’s rent) was previously laid out under the Renting Homes (Fees etc) (Wales) Act of 2019 but, although there...

Attract More Landlords: Understanding Online Marketing Insights

In the digital age, marketing information revealing customer online footprint and content-consumption behaviour is paramount to the success of any marketing strategy. Letting & sales agencies are...

The 15+ Best Property Management Software Systems In The UK

Property management software is finally getting its due in the lettings industry. Providing letting agents with the opportunity to cut costs, streamline their processes and boost service levels,...