How to target landlords: 4 types of landlords you need to know
Perhaps the most important aspect of marketing is defining and intimately understanding the market you’re attempting to reach and sell to. Every group of consumers is different in terms of their...
8 key cases in leasehold property management
As laws around property get tighter, we take a look at eight key property management legal cases and their outcomes over the last few months, and what this might mean for block managers.
Why England should follow Wales and help struggling tenants &...
There has long been a rivalry between England and Wales (not just in the rugby), and Wales has taken the lead - in the property world at least - with a comprehensive loan scheme that could be the...
The importance of soft skills for the property industry
Hiring managers are commonly faced with a dilemma: choosing between two candidates who appear equally as qualified. One solution is to prioritise “soft skills” as a key differentiator. LinkedIn’s...
Making customer experience the heart of your maintenance strategy
According to a survey of 170 Leasehold and Block Management companies in Fixflo’s Leasehold and Block Management Report 2019, 82% said they lost clients because customer expectations were misaligned...
Quick guide: NHF Code of Governance 2020
The National Housing Federation (NHF) has recently revitalised its Code of Governance to reflect the changing values and pressures facing the housing sector today. The Code, which was last revised...
5 key findings from our Pandemic Impact Survey
Before 2020 ended MRI Software and Fixflo engaged with 37 sales agencies and letting agencies to find out how they had been affected by the COVID-19 pandemic, how their businesses responded to the...
7 key insights about the BTR resident journey
As the year draws to a close, we spoke to our BTR (build to rent) Industry Advisor and Operations & Commercial Director at PLATFORM_, Kevin Watson, to get his insights on how BTR operators can...
EWS1 Requirements: Changes in government guidance
In what might be a major victory for leaseholders, the Government has revised its advice on EWS1 requirements, potentially freeing hundreds of thousands of leaseholders unable to sell or remortgage....
How is the shared ownership model for housing changing?
What are the key differences between the existing shared ownership structure and the new model being proposed?
Why digitising your agency processes can improve profitability
Digital transformation has been an effective and necessary business strategy for agencies looking to improve their profitability and growth ever since estate agency CRMs started to make waves in the...
Key Steps to Make Your Lettings Business Covid-Secure for Lockdown
With England about to enter another lockdown period from Thursday 5 November, agents across the country are wondering how the restrictions will affect them and what they should do to protect their...
What you need to know about the Draft Building Safety Bill
Born out of the Grenfell Fire Review, there are concerns that the government’s Draft Building Safety Bill could lead to increased bills for leaseholders. The draft bill is intended to make those...