Three ways to communicate better with your social tenants

It’s no secret that tenants are often unhappy with their landlords. With the Regulator of Social Housing introducing tenant satisfaction measures from 1 April 2023, it’s time to assess new avenues...

How will energy cost increases affect block managers?

The latest energy price cap increase has put pressure on professionals across the property industry. With the new Prime Minister announcing an average cap of £2,500, block managers in the UK are now...

3 ways to maintain great contractor relationships

As lettings regulations are only set to intensify (for example, the forthcoming extension of smoke and carbon monoxide alarm regulations), agents are relying on their contractors more and more.

As we...

Section 20: Sections C & D explained

Almost every block manager will have come across Section 20 of the Landlord and Tenant Act 1985 during their career. But while many will be used to the consultation process, fewer will be familiar...

Section 20: 3 mistakes that could lead you to a tribunal

Section 20, which governs the rules around work or services to flats that leaseholders must pay towards, can be quite complex. Failure to follow the rules correctly can result in disagreements,...

Landlord compliance - Are landlords following legal and best...

Analysis of data from the Government’s English Private Landlords Survey 2022 has revealed some interesting results about landlord behaviour which could help to formulate policy to encourage...

Section 21 notice abolition - should agents be worried?

The Government has been interested in abolishing Section 21 for a long time now. With it renewing its commitment to the process in its Renters’ Reform white paper, published earlier this summer, the...

Building Safety Act for RMCs - are external directors the answer?

Right-to-Manage companies (RTMs) and Resident Management Companies (RMCs) are feeling the strain of the Building Safety Act thanks to the increased liability it brings for directors. How could this...

Data protection: 7 upcoming changes property professionals need to...

The UK’s data protection laws affect all organisations that process the personal data of UK citizens — including property management businesses. In 2021, the UK Government held a public consultation...

Rent Repayment Order case on appeal - how will it impact letting...

Rent Repayment Orders could soon have greater consequences for letting agents as a long-running dispute over to whom they apply will be heard by the Supreme Court. Given the surge of rent-to-rent...

What's stopping block managers and leaseholders from moving to...

In October 2021, the Government set the ambitious goal of net-zero man-made greenhouse gas emissions by 2050, following a recommendation from the Climate Change Committee.

1 in 10 Landlords will exit the market – how will this affect letting...

In uncertain economic times, a government survey says that 1 in 10 landlords are looking to exit the rental market. With a potential mass exodus on the horizon, we examine the real reasons behind why...

Estate agent's guide to leasehold

Owning a home of one’s own has long been the great British dream. But while successive governments have tried to combat issues with home affordability and the availability of property, none have...