The complete guide to property management

Having an efficient Property Management team and process is key to a successful Letting Agency business. Landlords are won, upsold and lost based on how well their properties are managed, making...

How will RICS professional indemnity insurance requirements affect...

While the intentions behind the creation of the EWS1 form were good (it was created as a reaction to the Grenfell fire tragedy in a bid to identify and resolve issues around unsafe materials being...

How resident engagement and communication help BTR operators stand out

With investment in the UK’s Build to Rent (BTR) sector at an all-time high, there’s never been a better time for tenants searching for places to live, with a wide range of options available. But...

How has the cladding crisis affected block managers' wellbeing in...

Higher staff turnover and lower mental health and wellbeing are being felt across the property management industry, according to a new survey conducted by industry bodies ARMA and IRPM. And while...

Cybersecurity checklist for property management companies

Did you know almost half of all cyberattacks are targeted at small businesses, most of whom lack the tools to protect themselves and their clients or have no idea how to respond? All it takes is...

How to handle a leaseholder's request for a licence to alter

Familiarity breeds contempt. We all know what it’s like. Due to lockdown, we’ve all been spending far more time than usual at home. In between Zoom calls and (Microsoft) team talks, it’s only...

Why are tenancy deposit disputes still happening?

Although the number of tenancy disputes settled by tenancy deposit schemes is going down for the first time in over a decade, there are still tens of thousands of disagreements over deposits every...

7 ways to make the most out of your high street office after lockdown

Back in business. At last. Finally, the UK government has announced we can get head back into our offices (while all acting safely, of course). But while it’s the moment we’ve all been waiting...

A lettings agent’s lesson on engaging with TPO and handling complaints

On 18 May 2021, Fixflo ran Handling Complaints: A Lettings Agent’s Lesson on Engaging with TPO, a webinar to explore the ways in which agents can protect their business reputation in case a client...

Changes to section 8 notice periods in 2021 explained [flowchart]

1 June 2021 saw the latest changes under the Coronavirus Act to the section 8 and section 21 notice procedures in England. Before the COVID-19 pandemic, the grounds of section 8 had differing...

Resident voice: Rebuilding trust post-Grenfell

As part of our popular webinar series, Fixflo hosted a panel to examine how property managers can rebuild trust, post the Grenfell tower disaster by helping give residents a voice. Andrew Bulmer,...

5 building safety questions block managers like you are asking

Following on from the webinar we hosted about what the upcoming building safety reform will mean for block managers, we’ve put together a quick summary of the building safety questions on block...

Agent's guide to the Housing Possession Mediation Service

As part of its ongoing response to the COVID-19 pandemic and its impact on the lettings market, the Government has released details of its mediation pilot scheme in England, the Housing Possession...