7 ways to make the most out of your high street office after lockdown

Back in business. At last. Finally, the UK government has announced we can get head back into our offices (while all acting safely, of course). But while it’s the moment we’ve all been waiting...

A lettings agent’s lesson on engaging with TPO and handling complaints

On 18 May 2021, Fixflo ran Handling Complaints: A Lettings Agent’s Lesson on Engaging with TPO, a webinar to explore the ways in which agents can protect their business reputation in case a client...

Changes to section 8 notice periods in 2021 explained [flowchart]

1 June 2021 saw the latest changes under the Coronavirus Act to the section 8 and section 21 notice procedures in England. Before the COVID-19 pandemic, the grounds of section 8 had differing...

Resident voice: Rebuilding trust post-Grenfell

As part of our popular webinar series, Fixflo hosted a panel to examine how property managers can rebuild trust, post the Grenfell tower disaster by helping give residents a voice. Andrew Bulmer,...

5 building safety questions block managers like you are asking

Following on from the webinar we hosted about what the upcoming building safety reform will mean for block managers, we’ve put together a quick summary of the building safety questions on block...

Agent's guide to the Housing Possession Mediation Service

As part of its ongoing response to the COVID-19 pandemic and its impact on the lettings market, the Government has released details of its mediation pilot scheme in England, the Housing Possession...

Building safety reform: What does it mean for block managers?

With the building safety reform very much at the forefront of block managers' minds and new regulations en-route, Fixflo put together a panel of residential property management experts including...

2021 vs 2020: what’s been happening to the UK’s rental prices?

After a stressful year, the UK’s landlords are definitely due a bit of good news, and the country’s private rental prices have provided just that, with values across the UK increasing by 1.3% in...

The Zero Moment of Truth (ZMOT) for block managers

When it comes to succeeding in business, understanding customer behaviour is key. Arguably, nobody is more clued in about customer behaviour than search engine success story, Google, who...

What is the new Help to Grow scheme?

One of the key parts of the Spring Budget 2021 was Chancellor Rishi Sunak’s focus on small and medium-sized enterprises (SMEs) and his £520 million plan to help maximise their productivity and...

The future of the high street – and why property managers need to care

The clouds of doom and gloom have been hovering for years, but now, with COVID-19, reality is really beginning to bite for the traditional high street. Three major chains, including teen clothing...

How will the Internet of Things (IoT) change property management?

Proptech has developed to such an extent that it can solve problems before they even arise. With the cost of data storage and connectivity both falling, it's no longer just a buzzword. Here, we...

Why use a third-party inventory service?

More and more lettings agents are starting to use third-party companies to carry out their inventory at check-in. But do you know what's involved?