Posts by Nygel Scourfield
Nygel Scourfield ARIPM is the Interim Head of Property Services for ReSI Capital Management Limited, and an industry advisor here at Fixflo. With decades worth of property industry experience, Nygel brings a uniquely differentiated approach to leadership. He offers high-impact coaching designed to transform the way leadership teams work, enhancing group dynamics and removing obstacles to growth.
Making customer experience the heart of your maintenance strategy
According to a survey of 170 Leasehold and Block Management companies in Fixflo’s Leasehold and Block Management Report 2019, 82% said they lost clients because customer expectations were misaligned...