Posts by Nygel Scourfield
Nygel Scourfield AIRPM is Interim Head of Property Services at ReSI Capital Management Limited and an Industry Advisor for Fixflo.
Making customer experience the heart of your maintenance strategy
According to a survey of 170 Leasehold and Block Management companies in Fixflo’s Leasehold and Block Management Report 2019, 82% said they lost clients because customer expectations were misaligned...