Jessica Olley

Posts by Jessica Olley

Jessica is an avid writer with experience in B2B and B2C communications. Outside of creating copy, she enjoys cosy video-games and spending time with her hairless sphynx cat, Neo.

5 ways automation is transforming repairs and maintenance management

Automation is everywhere. You see it on the tube, on your phone, and in your email inbox. It works quietly in the background, making your life easier. That’s why 87% of businesses have accelerated...

Block management is beautiful: Why experts want to change how we talk...

A housing crisis, the rising cost of living, building safety scandals, and an unstable market — current events have come together to give the property industry a bit of a PR problem. With so much...

Block management in summer: How to keep your property safe in the sun

Summer is a time for fun and relaxation, but for block managers, it comes with a whole host of new responsibilities. With hot weather comes an increased presence of pests, such as birds and Japanese...

Industry update: How is technology taking property management to the...

From drones and smart meters to automated communications — the world of property management technology is moving at a dizzying speed. What are the latest developments? What should property...

Work smart, not hard: Three things automation should be doing for...

Automation is changing the game for professionals across all industries, and the property sector is no exception. Sophisticated new automation tools provide block managers with ways to save time,...

Why better leasehold communication is an investment that pays off

Most cases that end up in front of an ombudsman are related to a lack of communication or incorrect communication. Knowing the best way to engage with leaseholders can be difficult, but it pays...

3 ways proactive maintenance can save you money

Proactive thinking has all kinds of benefits for block managers, not least the amount of money you can save your clients by avoiding unnecessary callouts and costly repairs.

Metrics that matter: the key figures Block Managers should be...

Block management is all about keeping your eye on the ball. Sometimes, it can feel like there are ten balls, and while you're focusing on catching one, another is just about to hit the floor. 

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New minimum EPC rating: why you should engage homeowners now

The UK Government has committed to reaching net zero by 2050 — to achieve this goal, all new flat lettings in England and Wales will need to be EPC-rated C in less than three years (and all current...

Professionalising block management: How to future-proof your career

Building a career in block management is as challenging as it is rewarding. As a block manager, you enjoy a people-facing role with the freedom to grow and learn over time. But if you want to manage...

Andrew Marshall and AMRP: A Fixflo success story

Embracing the latest technology is one of the more effective ways to get ahead in the property industry. North-Eastern letting agent, AMRP, is a prime example of how the right software can help take...

What is PPM (Planned Preventative Maintenance)?

We know how valuable your property is to you. Letting agents need to keep properties running optimally in order to maintain their value and keep tenants happy. Without proper maintenance, it is easy...

Winning the race to net zero: Top tips on improving the energy...

The UK Government has vowed to reach net zero by 2050. Houses and homes make up 15% of the country's carbon emissions, meaning property professionals must embrace the latest technology to meet this...