Fixflo Block

Designed for Block Managers,
by Block Managers

Siliver_2017

Fewer issues

In-system guidance for occupants outlines what issues are their responsibility, reducing the number of phone calls received

Faster fixes

Detailed, accurate reports for agents and contractors ensure quick issue diagnosis and help resolve the problem on the first site visit

Clearer
Communication

Occupant repair reports are translated from 40+ languages into English within seconds, removing any language barriers

Fixflo Block

The best way to manage residential block communal repairs and proactive maintenance

Save time and money with Fixflo’s block smart repair reporting and maintenance management.

Fixflo Block makes reporting communal repairs easy for both occupants and agents. Receive clear, concise reports through a picture-based system, with translation into English from over 40 languages.

No more lengthy, confusing phone calls.  Occupants can report repairs 24 hours a day, 7 days a week using their PC, smartphone, or tablet.

Fixflo Block’s customisable in-system guidance provides signposting when the issue is not the freeholder’s responsibility, reducing the number of repair requests received, and in emergencies, directs the occupant to take steps to protect the building from further damage.

Fixflo BlockPlus

Your complete block workflow solution – communal repairs and proactive property management

Reduced risk

Planned or reactive, with a complete audit trail, no issue falls through the cracks

Data on demand

BlockPlus presents a complete portfolio overview through the centralised management dashboard

No more chasing

Automated reminders to contractors means agents won’t have to chase them for quotes or attendance, freeing up valuable time

Fixflo BlockPlus

Your complete workflow solution

Spend less time managing contractors and more time adding value to your business.

With guided repair reporting, contractor management, planned maintenance, one-click work instruction, and automated reminders, BlockPlus is your complete workflow solution.

In a few simple clicks, your contractors are requested to quote, sent purchase orders and reminded to upload reports and submit invoices.  Whether planned works or reactive, your full maintenance workflow can be managed in-system, from start to finish.

With the comprehensive Block Planner module, you can view a block’s entire PPM schedule at a glance, immediately seeing areas of concern.  Block Planner even tracks contractor certifications, giving you ultimate compliance oversight.

Nothing falls through the cracks with BlockPlus.  All communications and documentation are recorded, providing a central and secure audit trail.

BlockPlus ensures your maintenance workflow works for you, mitigating risk while reducing costs and time spent on administration.

Used across 14 time zones

Fixflo is the leading repair reporting software around the globe

Fewer issues

Fixflo offers guided advice for occupants

Fewer phone calls: No more phone calls regarding issues that are the leaseholder’s responsibility.  With Fixflo’s customisable guided advice, occupants are made aware of their responsibilities and given all the information necessary to understand which issues are under their remit.

Better asset protection: In the case of a serious issue, in-system guidance directs the occupant to take all the right steps to protect themselves and the building from further damage.

Our numbers (…and counting!)

*Numbers based on 44,363 repair reports through the Fixflo system in November 2016

66% of issues reported include photographs

4,000+ UK agency branches use Fixflo to report a repair

One issue is reported through Fixflo every minute

Faster fixes

Detailed, accurate reports ensure quick fixes

All the information you need: Clear, concise repair reports contain all the information you need, including the specific location within the block and who is reporting.  Photos of the problem can also be attached.

The reports are sent directly to the correct property manager in seconds.

First-time fixes: Because Fixflo repair reports contain all the detail needed, contractors can prepare for the specific issue at hand.  This means that many issues can be resolved in the first site visit.