Available 24 hours a day
7 days a week
365 days a year
Access to fully qualified, vetted, guaranteed, insured AXA on-demand emergency contractor
Designed For Out-Of-Hours Emergencies
Automated out-of-hours contractors
Fixflo and AXA Home Emergency Services is a brand new on-demand emergency contractor service. It’s been specially designed to supplement your existing contractor relationships, not to replace them.
Here’s how it works: You set up a process on Fixflo that means when your tenant reports an issue out of hours through the Fixflo portal they will be automatically connected up with a fully qualified, vetted, insured AXA on-demand emergency contractor. You can choose what action is taken for different repairs.
It’s free to set up with Fixflo and the cost of call out prices start from £111.
Tenant will be contacted within 60 minutes of instruction by AXA
A contractor will be on-site within 4-6 hours for emergencies (risk to person or property)*
Available 24 hours a day, 7 days a week, 365 days a year
90% of jobs are fixed first time*
*service level dependant on trade, this service is currently only available for Fixflo Plus customers
For more information relating to the service level agreements for the AXA on-demand repairs service, please click here.
Happy Tenants, Happy Landlords
Tenants have a guaranteed response time
Landlords are cost confident
Why is this different to what I already do?
When an emergency strikes out-of-hours what normally happens in your business?
Gas Boiler Services
Electrical (not caused by area outage)