The BTR Way of Life:
Tech for Scalable Maintenance Management

Recorded on 29 March 2022 (30 minutes)

Speakers Richard Abbots, Will Arrowsmith and Ruchit Gupta-Chaudhary

What’s the secret behind every successful, profitable build to rent (BTR) scheme?

Obviously, it’s an A-star property management team. A well-managed scheme will see minimal resident churn, lower repairs & maintenance expenditure and shorter void periods, and the effective use of technologies can boost the performance of your property management team exponentially.
In this webinar, industry-leading tech providers Fixflo and Inventory Hive are joined by specialist BTR operator Way of Life in a live webinar to debate how best to set up and manage new tech tools for efficient maintenance management.


Richard Abbots, Founder & CEO - Inventory Hive

Richard is the founder of cloud-based software Inventory Hive and is responsible for overseeing the ground-breaking innovations released to the property reporting and 360° virtual tours market.

Richard's vision has always been to create remote paperless workflows with integrated audit trails that are fair for property managers and tenants/residents alike.

Inventory Hive is famed for its usability and innovations that help push our industry forwards and are widely used by the lettings and build to rent spaces.


Will Arrowsmith, Sales Team Lead - Fixflo

Having entered the wonderful world of proptech at the start of his career, Will joined Fixflo as one of their first business development executives and now heads up the sales team.

Having worked with hundreds of residential and commercial property management teams over the years he is passionate about proptech and how it can help businesses solve problems and achieve goals.

Fixflo is a popular software system used to manage 1.2M+ units across build to rent (BTR), residential & commercial lettings, leasehold block management, student accommodation, social housing and more.



Ruchit Gupta-Chaudhary, Head of Systems & Digital Transformation - Way of Life (Long Harbour Group)

Head of Systems & Digital Transformation for Way of Life (Long Harbour Group), Ruchit Gupta-Chaudary (ACA) is tasked with executing digital change and innovation across finance, operations, marketing, asset management and the built environment.

Way of Life are a built-to-rent property management operator, with homes all across the UK and a significant focus on customer service supported by a great digital platform.

Long Harbour are specialists in real estate investment, development and management.

Ruchit was an early adopter and recognised the value of both Fixflo and Inventory Hive as key partners to introduce true efficiency and accountability across Way of Life's entire estate and customer management platform. Over the last 3+ years, both platforms have saved Way of Life hours of time across multiple functions and provided invaluable data for reporting.


Disclaimer: All content presented in this webinar is intended for general information purposes only and should not be considered as legal advice or official guidance.