Nearly 1.7m people don’t speak English as a first language and over 300,000 of them say that they don’t speak English at all or well. [2011 Census figures]
How many of you have tenants who don’t speak English well? What do you do if something breaks?
The latest upgrade to the Fixflo system allows tenants to report issues in any of 40 languages and for their issue report to be sent, in English, to their property manager’s inbox.
With Fixflo there is no need for integration into your existing software system. You simply add your logo, tell your tenants about it and then you start to receive complete concise structured emails in the place of lengthy email chains and telephone calls. Fixflo’s guided picture-based reporting system also reduces your workload. It alerts tenants to issues that they are responsible for fixing and simple steps that they can take to help themselves.
Fixflo also automatically prompts tenants to take appropriate steps to protect themselves and the property in the case of emergency. This is a real point of differentiation for our clients when they are pursuing an instruction for property management.
Our team is available to answer any questions that you have. Click here to book a demo today!