Customer care doesn’t end when tenants decide to leave - you should do everything possible to ensure that they leave on good terms. If they’re moving to a different property you manage, they’re still your customer, and if they're not, you want them to come back at some point in the future.
You can download and customise our free Tenant Moving Out Checklist as part of our Tenant Information Bundle to help your tenants ensure they're in good shape for moving day. You can upload your logo, add points to better reflect your offering and ensure the checklist completely meets your standard of service.
It's part of our Tenant Information Bundle which also includes our Smoke Detector Flyer and New Tenant Information Sheet. Where these were formerly available separately, we've put them together to help you get your tenants off to a flying start in their property in addition to leaving it smoothly.
Download the bundle for free by filling in the form.