Fixflo Student Housing Maintenance

Smart maintenance software for all levels of student accommodation management

Students expect technology led repair options.  Fixflo Student Housing ensures simple, clear reactive repair reporting, works order management and planned maintenance. It offers assistance in the compliance of UUK or ANUK/Unipol schemes with regards to repairs and maintenance. Ideal for:

University Halls of Residence

Private Halls of Residence/Private Halls/Communal Blocks

Private Landlord Owned Properties

Student Union Managed Properties

Reactive repair reporting for students

The Fixflo Student Housing system focuses exclusively on repairs and maintenance while centralising and streamlining the process to improve controlled oversight. It allows for the reporting and resolution of reactive repairs, as well as the management of planned and preventative maintenance in both communal and personal spaces as needed.
Your organisation and students benefit from an online picture-based reporting system with in-built diagnostic features which can be embedded into your existing web page. Students can access the reporting process via a “request maintenance” button or student portal.
Convenience for students. Students expect technology and are quick to adapt to it. They want to report and resolve a problem as quickly as possible and in the world of Uber and Deliveroo the idea of opening hours seem outdated. This web portal can be accessed via any device 24/7 and means you’re more like to get a report in a quick time scale.
Convenience for housing teams. When a student reports a repair through Fixflo it creates one email/PDF instead of the back and forth emails and phone calls normally needed. Photos and videos are encouraged through the app, helping reach a resolution even faster.
Repair education. Student tenants who are new to the world of renting sometimes need guidance on a basic responsibilities. Fixflo helps here too – when appropriate the student will be shown how to resolve an issue themselves, which reduces repair reports to the student housing team.
Fewer issues
Faster fixes
Clear communication
  • Image-based diagnosis
  • Available in 40+ languages
  • Highly intuitive interface
  • In-system guidance for students
  • Fully branded portal
  • 24/7/365 access
  • Time and date-stamped repair reports
  • Integration with property management software

Works order and contractor management

Those working in student housing will know that robust works order and contractor management capabilities are essential in any management system. Fixflo Student Housing meets these needs in every respect, making it as easy to manage an entire portfolio of repairs as it is to manage those of a single student building.
Total visibility, total control
End-to-end task management
No need to chase contractors
  • Manage your portfolio with a detailed dashboard
  • Track and manage works from end-to-end
  • Certification and qualification tracking of contractors
  • Get quotes from and provide instructions to contractors
  • Bulk messaging capability
  • Time-stamped communications
  • Co-Pilot: rule-based automation assistant
  • Team member performance tracking

Planned maintenance

Compliance has to be a constant consideration in the student property management industry. Fixflo ensures that you’ll never miss a statutory safety check because you can plan in all the works that are needed weeks, months, even years in advance, as well as having the ability to set automatic reminders for either you or your selected contractor at the right time.
Never miss a scheduled compliance task
Ensure protection in the case of a dispute
Increase your day-to-day capacity
  • Easily and quickly set up student housing PPM schedule
  • Track and manage planned works from end-to-end
  • Easily monitor your portfolio’s compliance

Powerful Student Housing Maintenance Software

“Fixflo Block has made it easier to manage our sites and keep a log of works which have been conducted in the past. All colleagues within the firm are able to use this information to ensure the management of buildings continues whilst anyone is on annual leave. This helps us manage our time to ensure that the highest standard of service is provided to our clients.”
Shreya Shah, Fifield Glyn Ltd
Block-LP-2

Our numbers (…and counting!)

*Numbers based on 44,363 repair reports through the Fixflo system in November 2016

66% of issues reported include photographs
18% of repairs are resolved in system using in-built guidance
An issue is reported through Fixflo every minute