How to Attract, Retain and Grow Talent in the Block Management Sector

On-Demand Masterclass
recorded on 23 October, 2020

MC-17 Attract Retain Grow Talent in Block_speakers

Does the public truly understand the block manager's role? Do we need to change how we hire, retain and grow block managers?

Tune in for an open discussion with a brilliant panel comprising Stuart Shield, experienced property management professional and tutor, and Fernando Rutter, a talented trainee block manager who is determined to promote the profession and now hosts the Block Management Podcast.


  1. The public perception of a block manager is not what it should be
  2. The way hiring is done in block management needs to change


Disclaimer: All content presented in this webinar is intended for general information purposes only and should not be considered as legal advice or official guidance.




Fernando Rutter, Training Estates Manager, Oakland

Fernando Rutter is a Training Estates Manager at Oakland Residential. Oakland are a specialist Residential Block Management business based in Hale, Manchester. He is currently in the process of his level 3 Housing & Property Management Apprenticeship, as well as working towards his AIRPM Accreditation with The Apprentice Academy. Despite his young age, his life has always been property, coming from an entrepreneurial home. Most recently, he has founded the Block Management Network, The voice of Block Management, where he will be interviewing the most key individuals and businesses in the industry.


Stuart Shield_speaker_FINAL

Recently named one of the most Influential people in Property Management, Stuart has worked in the property industry for over 20 years and is an award-winning Housing Tutor & Property Lecturer. 

Stuart has owned and run his own Estate & Lettings agencies and Property Management companies,  as well as working for large corporates and smaller independent companies at a senior level. This gives Stuart a unique insight into the industry and some of the problems, requirements and issues around knowledge and training. Having been based rurally in the South West and now in London he also understands the very different markets.

Stuart is also a garden designer and Landscape architect, providing him with a much more thorough understanding of grounds and grounds maintenance, an area which is often valuable and costly but missed by some managers.