The Covid-19 pandemic will no doubt have lasting effects on the way property management services are delivered by letting agents in the country. For many who are going to have to operate with a reduced capacity, it’s important to learn to utilise the software platforms and features available which are designed to make property management processes more efficient.
Property management doesn’t have to be difficult - in fact, there are a wealth of tools out there that can save you time and money.
We’ve therefore collated some of the best tools and systems on the market for property managers to start using immediately. Some are free and some will cost money; some are fairly involved systems and some are widgets that can be easily installed on your website, but all of them will provide tangible benefits to your agency to help you remain competitive.
In no particular order, here are our favourite tools for property managers.
Schools and catchment areas, for instance, are a key concern for young couples intending to start a family and new parents whose children will soon be starting school. Rightmove’s School Checker helps users find schools local to the area they’re searching in and lists admission criteria to help them narrow their options down and work out if a particular area is best for them to move to.
Performance statistics for schools so you can see how highly potential options are rated.
Viewber enables you to show properties even when you don’t have anyone available to do so. Its system allows you to assign a “Viewber” to a property and brief them with any pertinent information so they can let a potential tenant in to have a look around. This means that you don’t have to miss out on filling a property because it’s the weekend or you’re short-staffed. This kind of on-demand support is especially helpful for agencies operating with a reduced staff capacity.
Out-of-hours capability - now you can truly offer a 24/7 service.
Fixflo’s repairs and maintenance solution is the market leader for a reason. With a flexible pricing system based on the number of properties you manage, the system makes it an easy task for tenants to report a repair and for property managers to action that repair. Not only does in-system guidance help tenants resolve some repairs themselves (thus saving time and money on the other end) but contractor management and planned maintenance tasks can be tracked on a 24/7 basis, therefore assisting in maintaining compliance as well.
Co-pilot - allows for the automation of certain tasks to help increase your capacity.
Rental properties need a valid Energy Performance Certificate - if you’ve taken on a property which doesn’t have one, you can find a qualified assessor by entering the property postcode into the government’s official register to find assessors located nearby. Contact details should be available for each one so you can easily book them in to visit the affected property.
This is government-approved, so you should be in no doubt about your assessor’s ability to do the job.
Management of rental payments can be extremely time-consuming, and it’s easy for things to fall through the cracks. PayProp helps you ensure that doesn’t happen by allowing for easy financial management across your entire portfolio. It plugs directly into your bank account, ensuring that all figures are live and accurate, as well as keeping tenants and landlords up to date with automated invoices and statements. The platform is trusted by a host of letting agents and it’s certainly an option worth exploring.
Direct bank account plugin capabilities mean that you’ve always got a clear picture of your financial state.
If you’re looking for a fully-qualified chartered surveyor, the best way to ensure that you’re choosing the best is to use the official RICS surveyor finder. It only lists its members but, when RICS is the most trusted qualification scheme for surveyors, you should be able to find a qualified local surveyor which meets your needs.
If you’ve hired a RICS-recommended surveyor, you can rest assured about their ability to do the job.
Any property with a gas appliance (which is the vast majority of them) is required to have a valid Gas Safety Certificate at all times. The certificate is issued by a Gas Safety Engineer - to find a qualified engineer, you should always use the official locator on the Gas Safe Register website. This isn’t something you should try and cut any corners on!
You can easily find local domestic or commercial beginners when you search by postcode.
We’re increasingly living in a paperless world and, while you might still need hard copies of documents like tenancy agreements, Docusign represents a quick, secure, binding method of signing documents. With over 200 million users worldwide, creating a Docusign account will make your operations much more efficient.
Docusign integrates with a whole host of systems so it can easily be incorporated into any technology stack.
Are you ready to find out more about Fixflo? Click here to request a callback from one of our property management software experts.