Block Manager’s Guide: Service Charge Arrears 

Handle this difficult subject in this comprehensive guide with solicitor Cassandra Zanelli.

Block Manager’s Guide:Service Charge Arrears

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FixfloProperty Management Legal Sevices

What happens when a resident can't or won't pay their service charge?

This guide talks through the entire service charge process, from handling non-payment to available legal actions so that you can take on any issues with confidence.

  • Service charge basics
  • How to handle difficult conversations: can’t pay vs won’t pay
  • Credit control processes and procedures
  • Debt Respite Scheme (Breathing Space)
  • ”Going legal”
  • Tribunals and Court proceedings
  • Forfeiture
  • Troubleshooting