In-system guidance for occupiers outlines their responsibilities, reducing the number of phone calls received
Detailed, accurate reports for property managers and contractors which ensures quick issue diagnosis
Occupant repair reports are translated from 40+ languages into English within seconds, removing language barriers
Who is Fixflo Commercial for?
The best way to manage repairs
Save time and money with Fixflo Commercial’s smart repair reporting and management.
Fixflo Commercial makes reporting communal repairs easy for both occupants and agents. Receive clear, concise reports through a picture-based system, with translation into English from 40+ languages.
No more lengthy, confusing phone calls. Occupiers can report repairs 24 hours a day, 7 days a week using their PC, smartphone, or tablet.
Fixflo Commercial’s customisable in-system guidance provides signposting when the issue is not the freeholder’s responsibility, reducing the number of repair requests received, and in emergencies, directs the occupier to take steps to protect the building from further damage.
Planned, reactive and statutory works made easier, with a complete audit trail, no issue falls through the cracks
Data on demand
Commercial Plus presents a complete portfolio overview through the centralised management dashboard
No more chasing
Automated reminders to contractors means agents won’t have to chase them for quotes or attendance, freeing up valuable time
Fixflo Commercial Plus
The best way to manage on-site works delivery
Spend less time managing contractors and more time adding value to your business.
With guided repair reporting, contractor management, planned maintenance, one-click work instruction, and automated reminders, Commerical Plus is your complete workflow solution.
In a few simple clicks, your contractors are requested to quote, sent purchase orders and reminded to upload reports and submit invoices. Whether planned, reactive or statutory, your full maintenance workflow can be managed in-system, from start to finish.
With the comprehensive Property Planner module, you can view a commercial building’s entire PPM schedule at a glance, immediately seeing areas of concern. Property Planner even tracks contractor certifications, giving you ultimate compliance oversight.
Nothing falls through the cracks with Commercial Plus. All communications and documentation are recorded, providing a central and secure audit trail.
Commercial Plus ensures your maintenance workflow works for you, mitigating risk while reducing costs and time spent on administration.
Fixflo Commercial offers guided advice for occupiers
Fewer phone calls: No more phone calls regarding issues that are the leaseholder’s responsibility. With Fixflo’s customisable guided advice, occupants are made aware of their responsibilities and given all the information necessary to understand which issues are under their remit.
Better asset protection: In the case of a serious issue, in-system guidance directs the occupant to take all the right steps to protect themselves and the building from further damage.
Our numbers (…and counting!)
*Numbers based on 44,363 repair reports through the Fixflo system in November 2016
18% of issues are resolved in system using in-built guidance
66% of issues reported
One issue is reported through Fixflo every minute
Detailed, accurate reports ensure quick fixes
All the information you need: Clear, concise repair reports contain all the information you need, including the specific location within the property and who is reporting. Photos of the problem can also be attached.
The reports are sent directly to the correct property manager in seconds.
First-time fixes: Because Fixflo Commercial’s repair reports contain all the detail needed, contractors can prepare for the specific issue at hand. This means that many issues can be resolved in the first site visit.