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According to the 2014 Rental Repairs Survey of UK Property Managers over half (56 per cent) know a landlord who has switched letting agency due to an issue related to a repair. With over 715 responses, the 2014 Fixflo Rental Repairs Survey provides a comprehensive view of the professionally managed residential sector in the UK.

The data reveals that on average each managed property has 2.8 repairs reported per year and that each repair takes 90 minutes of staff time to manage from report to resolution. This means that for a portfolio of 100 managed properties, Directors should budget for twelve weeks of staff time to manage just the administrative tasks associated with repairs.

The Rental Repairs Survey was carried out simultaneously with a survey of existing Fixflo clients. They indicated that on average their Fixflo system saved them 28 per cent of the time it takes to manage each repair. This is in addition to the 16 per cent of issues that on average are resolved by the Fixflo system without hitting a Property Manager's desk.

Repairs were taking far too much of my staff's time - property management is a crucial element of our business and although we expect to support both our Landlords and Tenants where repairs are concerned we needed to find a way to streamline the process. Fixflo has revolutionised the way we work. Observed Lyndon Bent, Commercial Director, Bradleys Estate Agents

2014 has seen further demands on lettings businesses, from the mandatory redress scheme membership with minimum standards for property management to the tenant immigration checks which will kick in from October.

Rajeev Nayyar, Managing Director of Fixflo commented: Property Managers are under constant pressure where repairs are concerned and it is vital that they gain the trust of their Landlords from Day 1. If a business's repairs service suffers in the short term then revenues and the value of the business will be knocked in the long term. Fixflo is a solution which aims to ease the demands of Property Management and as the only service of its kind we hope to continue to make waves across the industry.

Fixflo in 90 Seconds! from Fixflo on Vimeo.

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